Gwinnett Chrysler Dodge Jeep Ram

Why is it when I come in for service they are always trying to sell me a car when I already have a lemon car Courtesy Chrysler of Conyers already sold me. I will never buy another car from any of their trying to sell me a car when I already have a lemon car Courtesy Chrysler of Conyers already sold me. I will never buy another car from any of their branches More

Just Average Everything was OK. They did everything (except one thing, I will explain) I came in for and reported and did find a problem that was done by another Everything was OK. They did everything (except one thing, I will explain) I came in for and reported and did find a problem that was done by another dealer I had done about two years ago and corrected it. My issue has to do with speed of service. I made an appointment 2 weeks ago on their online system with everything I need to have done for 8 in the morning and a weekend that I happened to finally get off. I get there and its not there and I have to explain everything that I need done. Well that was 2 weeks ago and I was a little upset because this is the second time that this has happened, so I left one thing off. It was not huge concern as it was not a safety issue or drive-ability concern like the three other things that I originally came in for. Three hours go by and they bring me down and that's when they pointed out the issue that was caused by the other dealer. Turns out they have not done anything to the truck this whole time and just put it on the lift. REALLY!! I made this appointment 2 weeks ago for this time so I could get out hopefully a little early. But no, they are just starting at 11 and another three hours later I am finally done. Second time this has happened and the only dealer near me that does more then just basic services on the weekend. Try some place else if you need to get early! More

Perry was outstanding. No pressure into buying and informed me on all promotions. The some guys behind counter didn’t speak but other then that it was a good overall experience. informed me on all promotions. The some guys behind counter didn’t speak but other then that it was a good overall experience. More

Chris was great and very helpful, did the majority of negotiating over text message and pretty much had everything taken care if before I got there. One of the managers help Chris out because they were s negotiating over text message and pretty much had everything taken care if before I got there. One of the managers help Chris out because they were super busy. The finance part took a little bit longer but once it was our turn we went right through all of it quickly. I am very bad with names but everyone involved was great. I hope the service department will be as good! More

The experience was great! I appreciate the up sell for additional service to my Ram Truck. I also had no hassle when I did not take all of the suggested additional things needed. I will be back. The dep additional service to my Ram Truck. I also had no hassle when I did not take all of the suggested additional things needed. I will be back. The department that does the tire balancing did a great job. More

Philan Pettigrew was excellent salesmanSmooth Philan Pettigrew was excellent salesman Smooth process Thank to sales manager Randy as well and all staff at Gwinnett CDJR Great Five Star Group d Philan Pettigrew was excellent salesman Smooth process Thank to sales manager Randy as well and all staff at Gwinnett CDJR Great Five Star Group dealer More