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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

4.2
533 Reviews

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 533 reviews

February 27, 2020

Very helpful service advisor explains everything goes over the bill with you and helps you make a payment with your cellphone hes one of the reasons I come to the dealership More

by Tonydawsey
Recommend Dealer
Yes
Employees Worked With
Jeffrey Reynolds
February 21, 2020

Great salesman and sales manager. highly recommend them . They were very helpful and professional and about business not to mention the proceeds was quick and fast . More

by Jordanramey69
Recommend Dealer
Yes
Employees Worked With
Nick and Phillip
February 21, 2020

Had a great experience buying my Jeep here and have continued with the service department. At my most recent visit, service representative Austin helped me navigate a difficult third-party warranty cla More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Austin Keener, Wesley Murdock
February 20, 2020

The service was great. Answered all the question about the van we had. They were very friendly. Didn't take long to get the paper work signed. More

by willanddesiree
Recommend Dealer
Yes
Employees Worked With
Wesley Murdock
February 20, 2020

Outstanding customer service from James and Perry!! I traveled from Charlotte and it was worth the trip.. No hassle straight talk and they went above and beyond. Thank you James and Perry! More

by Kat
Recommend Dealer
Yes
Employees Worked With
James Baker, Perry Whaley
February 19, 2020

A very professional, prompt and thorough service. A very warm and comfortable environment. My classic Chrysler was treated with respect and care. Ms. Stephanie in particular was warm, friendly and knowledge More

by the_beasley30087
Recommend Dealer
Yes
Employees Worked With
Ms Stephanie in service
February 18, 2020

John and Austin were exceptionally friendly and helped with all my needs. Thank you! However the older guy (African American) who directs and pull cars around need a little customer service training. I sa More

by Berock2008
Recommend Dealer
Yes
Employees Worked With
Richard Jucks
February 18, 2020

Ms Stephanie help was excellent, The service I received was beyond my expectation. I first went to the dealership In Conyers where I now live.and they couldn’t help me, so I decided to return to the dealer More

by Tammie
Recommend Dealer
Yes
Employees Worked With
Stephanie Johnson
February 16, 2020

Overall I think the service was excellent. The service attendants were friendly and they explained everything to me before the process took place. They offered service within the time range of the stores More

by Esther Pierce
Recommend Dealer
Yes
Employees Worked With
Austin
February 13, 2020

Service Advisor Lied I had a scheduled service on 2/12/2020 for 2 recalls on my 2015 Dodge Charger, I asked for a oil change and tire rotation along with the recall repair More

by valeska562
Customer Service
Recommend Dealer
No
Employees Worked With
Christopher Buntin
Feb 14, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Hello, We work hard to make sure that all needed repairs are completed with the knowledge of our customers. It is regrettable that you believe we would be dishonest about a needed repair. Please rest assured, we are not. If you wouldn't mind discussing your concerns, feel free to contact me at your convenience. Best regards, Roosevelt Adams General Manager radams@fivestaronline.net

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