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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

4.3
521 Reviews

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 521 reviews

May 31, 2020

The service representative did a great job signing me in and the service was completed in a reasonable time. It was conclusion of the service that fail below your usual service. My vehicle parked very close More

by syman70
Recommend Dealer
Yes
Employees Worked With
None
Jun 01, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your experience with us. Although I am happy to hear our team has given you great service, it's unfortunate to learn of your disappointment with any service experience that has left you with a negative impression. I would like to speak with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, Roosevelt Adams General Manager radams@fivestaronline.net

May 30, 2020

I had Stephanie as my advisor and she took the time to ride in my car and made several observations that I wasn't aware of. She definitely help me understand what needed to b done. More

by Annie
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 31, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Annie, Thank you so much for your thoughts about working with Stephanie! We are happy to know that she was really helpful with your experience. If there is anything else we can do to assist, please let our team know! We are here and always happy to help.

May 30, 2020

The sales person, Mr. Wesley Murdock was very helpful and knowledgeable. His personality was very professional and sincere. It was a pleasure working with him. I would highly recommend him! More

by jrocker707
Recommend Dealer
Yes
Employees Worked With
Wesley Murdock
May 31, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Wesley is such a wonderful team member. We appreciate your strong recommendation. Congratulations on your vehicle and please have a wonderful day!

May 25, 2020

Staff is the best. I love Austin😇great resources and determine to find and fix any issues you may be having with your vehicle. Thanks! More

by Mrs. OH
Recommend Dealer
Yes
Employees Worked With
Pete, Austin, Mr. Jeffrey,, Richard Jucks
May 26, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thanks for your feedback for our team members, especially Austin. We are so happy to know that everything went well. Please let us know if we can help with any other services. We are here!

May 25, 2020

Great customer service. Will definitely return. Very friendly and worked with me to address my issues. They made me feel like a valued customer and my concerns were address and corrected with no fuss. More

by Raven
Recommend Dealer
Yes
Employees Worked With
Dakota and manager
May 26, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for sharing. We're so glad to know everything went smoothly and your concerns were taken care of. Let us know if we can help you again, Raven!

May 24, 2020

Great DEALERS❗️❗️❗️I recommend everyone to get down to Gwinnett Chrysler Dodge. Great costumer service. Thanks to Chase for his Hard work to get the car we were interested in. Very Satisfied Costumer! More

by Ashleylbuckner
Recommend Dealer
Yes
Employees Worked With
ChaseBranden
May 25, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Ashley, thank you for taking the time to write a positive review! We are happy to hear that Chase was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

May 23, 2020

This was my first time at the dealership everything went well and Dakota was a big help to me. I would use them again in the future More

by Mandrellwashington
Recommend Dealer
Yes
Employees Worked With
Dakota
May 24, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Dakota is a wonderful team member. Thank you so much for taking a moment of your day to share your thoughts about working with her. We look forward to any future business.

May 23, 2020

It was one of the best and convenient experience I have ever had would definitely recommend this to all my family and friends and I would definitely return for more service Thank you More

by Blayke_g
Recommend Dealer
Yes
Employees Worked With
Austin
May 24, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thanks for your recommendation and such kind comments. We look forward to working with you again!

May 22, 2020

Excellent job! Very professional. I will definitely be back. Thank you so much. All my service needs will be at this dealership only. They exceeded my expectations. 👍 More

by Zy
Recommend Dealer
Yes
Employees Worked With
Service department!!
May 23, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for the great review, Zy. We are happy to know that you enjoyed our services. We look forward to working with you again.

May 22, 2020

Ok But Slow to Respond to Emails Most of the staff are friendly courteous and polite ; especially Giovanni and Dean the finance manager. However they take too long to respond to email More

by Apell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgini, Dean and Giovanni
May 23, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for the great review. We appreciate your feedback and will be sure to pass this along to our team. Let us know if there is anything else we can help you with. We look forward to working with you again.

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