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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

4.3
521 Reviews

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 521 reviews

June 11, 2020

My experiences with the service dept haven’t always been great, but this visit was refreshingly good, because of my service manager, Austin. And mechanic. More

by Poidawg96
Recommend Dealer
Yes
Employees Worked With
Ali
June 10, 2020

Charging big repair tickets This dealership has a service department that likes to sell big repair tickets trying to make the car owner believe that the services need to be done More

by Robbed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Jun 11, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your concerns. Please reach out to me at a time that is convenient for you. Best Regards, ​Roosevelt Adams General Manager radams@fivestaronline.net

June 09, 2020

Price and vehicle description were as advertised. Sales associate was knowledgeable professional and personable. Business process was very efficient and the representative was very friendly. More

by Dougp
Recommend Dealer
Yes
Employees Worked With
Lee Davis
Jun 09, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Doug, Your review made me smile. We love hearing that our employees, such as Lee, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

June 09, 2020

Richard and Dakota the two gentlemen who worked with me during my sale and service were amazing! I definitely appreciate them for all their help More

by Willis.cierra11
Recommend Dealer
Yes
Employees Worked With
Dakota , Richard Jucks
Jun 10, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for the excellent review, Willis. We will be sure to thank Richard and Dakota for providing you with amazing service. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 08, 2020

The staff was friendly and helpful. Wesley Murdock and Dean made my experience purchasing a new vehicle enjoyable instead of stressful. Thanks guys so much. More

by mssag1128
Recommend Dealer
Yes
Employees Worked With
Roosevelt, Dean, Wesley Murdock
Jun 09, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Wesley and Dean are such amazing team members. Thanks for taking the time to share your thoughts about working with him. If there is anything else we can do to assist, please do not hesitate to reach out and let our team members know. We hope you enjoy your vehicle. Congratulations!

June 05, 2020

Service was excellent. Wait was not bad. Recommendations for my vehicle are on point. Will be returning soon. Reynolds has always made feel that I can trust your service. More

by Cskelton59
Recommend Dealer
Yes
Employees Worked With
Jeffery Reynolds
Jun 06, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

That's great to see! We're so glad to see you found Mr. Reynolds to be trustworthy. We appreciate your kind words and hope to work with you again.

June 03, 2020

The service I received was the most awesome service and I enjoyed the experience that I received from Stephanie She is one of the most knowledgeable person when it comes to the service that will keep your ve More

by larrynealsr
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jun 04, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Larry, Thank you for taking the time to share your excellent experience! We're beyond ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 03, 2020

Had a great experience on this visit. I had come in for an oil change and to make an appointment to have some recalls done. Stephanie told me if I would give her an hour and a half i wouldn’t have to come More

by Frankiejoejr
Recommend Dealer
Yes
Employees Worked With
Stephanie in service department
Jun 04, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Frank, thank you for taking the time to share your excellent service experience with Stephanie! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 03, 2020

This was my second purchase from thisdealership. I was This was my second purchase from this dealership. I was not at all surprised to have another great experience there this time. The sales pro and th More

by ronaldlingerfelt
Recommend Dealer
Yes
Employees Worked With
Derian Chatman scored 5 stars
Jun 04, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Hi Ron, thank you so much for the great feedback! We're glad to hear your experience with our team was positive. Congratulations on your new vehicle! We hope to see you in the future!

June 01, 2020

Excellent as always Jeffery Reynolds is an excellent service rep! Jeffery has always treated me like a member of the CDJR Family! Jeffery gets my vehicle in shop and k More

by Sirsee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Jun 02, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Sirsee, thanks for the kind words! We'll be sure to share your compliments with Jeffery and our team. It was a pleasure working with you. Let us know if there is anything else we can assist you with!

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