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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

4.4
517 Reviews

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 517 reviews

August 25, 2020

errible customer service, general manager does not care to take care of his customers. Very disappointed they promised to repair something and had me drive up there to say they wouldn’t. DO NOT USE this de More

by gauldin.michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Pettigrew
Aug 26, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Michael, I apologize that you did not receive the level of service you expected and would appreciate the opportunity to speak with you about your concerns. Please reach out to me at your earliest convenience. I hope to hear from you soon. Best, Roosevelt Adams General Manager radams@fivestaronline.net

August 25, 2020

Came in to buy a new car that was an affordable price. Wesley helped me to find the car that was just right for me. More

by Mone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Murdock
August 25, 2020

Everyone was very helpful and welcoming. I already recommended this location to family members looking for a car. The salesman and ms Copeland was very knowledgable and had a willingness to ensure thi More

by Msericaleflore34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Copeland and adian , Wesley Murdock
August 24, 2020

Everyone we dealt with was great. Especially Chris Daugherty. Transparent, professional and helpful every step of the way. Dean Philips was great on the financing side as well. We bought from More

by mbsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Daugherty
August 20, 2020

Neal was very friendly I was in for just an oil change being that it was my first time bringing my car in for service he did inspection on my tires. Once the service was done to my car he advised me on th More

by kslaton52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal A Feinberg
August 20, 2020

Brandon Whaley was very professional and helpful throughout out our time with him at the dealership. The young lady that completed out contract was very helpful and courteous while serving us. Than More

by csm340076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whaley, Perry Whaley
August 19, 2020

Not only did I receive the best customer service. My car was in and out. A couple other dealerships I’ve been too the wait has been long and quite frustrating. Ill defiantly be back.! More

by Megan.keeton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota
August 19, 2020

I had a good experience... Jeff was and is always helpful. He advised me of where I could social distance myself and contacted me promptly when my car was ready. More

by Gmagnezid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farimang Ceesay
August 17, 2020

Awesome experience! Wesley Murdock was extremely helpful and insightful on the best option for me. I was definitely pleased with my visit. I love my new 2020 Challenger!! 😊 More

by Paigealexander1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Murdock
Aug 18, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us, Paige! We are thrilled to see that Wesley's knowledge and expertise helped you make an informed decision! Congratulations on your new Challenger; we look forward to working with you again.

August 17, 2020

The team at Gwinnett is always friendly and tell what’s need to be done on ur vehicle also always recommend what is ok to get done . More

by Shania_y2k3@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie and Eric was the best .
Aug 17, 2020 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for the excellent review! We are happy to know that our team consistently exceeds your expectations and that they are upfront with what services are necessary. Please let us know if we can do anything else for you.

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