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Gwinnett Chrysler Dodge Jeep Ram
Stone Mountain, GA
517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 517 reviews
January 02, 2021
I have bought several cars from this particular dealership. My salesman Derien Chatman was amazing ESPECIALLY considering I didn’t visit the dealership that day with the intent to buy~I was literal dealership. My salesman Derien Chatman was amazing ESPECIALLY considering I didn’t visit the dealership that day with the intent to buy~I was literally just window shopping on my dream car. From the head guy (Roosevelt) to everyone else, they all worked together to help me walk away with my dream car! More
by traci.head
Employees Worked With
Derien Chatman
January 02, 2021
Wesley was great. Didn’t harass me with calls and the price was what we discussed vie text and phone. Was fair on trade too. Randy was easy to work with and so was finance. price was what we discussed vie text and phone. Was fair on trade too. Randy was easy to work with and so was finance. More
by cbergeron911
Employees Worked With
Wesley Murdock
December 31, 2020
It is the staff that makes this dealership.Everyone is It is the staff that makes this dealership. Everyone is putting in their best to make the things happen for you. The place is old and could use a ren It is the staff that makes this dealership. Everyone is putting in their best to make the things happen for you. The place is old and could use a renovation. They are up and up on touchless tech and automated process to keep the things moving safely. Car sales do take time but I wish it the process could be sped up. More
by Sanjeev
Employees Worked With
Philan Pettigrew
December 27, 2020
The maintenance for my 2014 truck is always reliable. Normally, I am able to take a shuttle. However, shuttles are not available on weekends. That is the only reason you did not get 5 stars. Normally, I am able to take a shuttle. However, shuttles are not available on weekends. That is the only reason you did not get 5 stars. More
by JaTwa
Employees Worked With
Dakota Evans
November 05, 2020
Your service Department is the best!!! Shout out Stephanie Johnson and Austin for taking very good care of me today. I felt even more better that I brought my car from this location. Stephanie Johnson and Austin for taking very good care of me today. I felt even more better that I brought my car from this location. More
by msprestigious8
Employees Worked With
Stephanie Johnson (service) Austin (Service), Wesley Murdock
October 26, 2020
I dont want to be THAT GUY leaving a 1 star but this place is a mad house. A MAD HOUSE. any time you question their service they say "we have 5 stars on google" so they take zero accountability. 4 visit place is a mad house. A MAD HOUSE. any time you question their service they say "we have 5 stars on google" so they take zero accountability. 4 visits for an over heating vehicle, literally thousands of dollars for them to tell me there is nothing wrong the first few times then 2000 dollars for them to tell me they need to replace a radiator. That 3 other guys at the same place told me they checked? They wanted 580 dollars to run a diagnostic test on the vehicle 3 times. I dealt with these guys for over 2 months to try and resolve this issue. And every staff member I dealt with was insanely condescending to the point where I felt like I was inconveniencing then by paying them😂 I'm a pretty reasonable dude. This place is WILD. They're a corrupt service shop that just happens to sell cars. Not a dealership. Dude literally told me I should expect to be nicked and dimed on my vehicle at a dealership More
by Thomas Jacobs
Employees Worked With
Chaz, Brandon , Perry Whaley, Malcolm Redd, Danny Wiley, Creston Washington, Tory Thrash, Mike Peay, Stevie Smith, Ozzie Negron, Carl Watts
October 14, 2020
I came in for service and was greeted by Mr. Jeffery. Awesome service guy. Very helpful and full of answers for any questions I had. He first assisted me with purchasing a sensor and even offered a lendi Awesome service guy. Very helpful and full of answers for any questions I had. He first assisted me with purchasing a sensor and even offered a lending hand to switch it out. When we were aware there was more of an issue, he immediately got a ticket wrote up and brought my vehicle in for a diagnostic. about 2.5 hrs later they found the issue and I was happy to know I wasn't a costly repair but a easy fix. I thank Mr. Reynolds for all his help. And its always a pleasure to visit this dealership and see he is still there being so helpful and warm welcoming with a smile. Great man!!! He loves what he does and is always very helpful. More
by Lamontae43
Employees Worked With
Jeffery Reynolds
September 08, 2020
Wesley, William, Randy, and Dean were great! Wesley was a wonderful salesman and made the sales process very easy. I highly recommend him. This is the second car we have purchased from Gwinnett. wonderful salesman and made the sales process very easy. I highly recommend him. This is the second car we have purchased from Gwinnett. More
by Ashley
Employees Worked With
Wesley Murdock
September 08, 2020
The service I receive was superb, his customers service and his knowledge was top notch he was very pleasant, talkative, attentive, and very friendly, intelligent. and his knowledge was top notch he was very pleasant, talkative, attentive, and very friendly, intelligent. More
by Cutie Pie
Employees Worked With
Jeffrey
September 08, 2020
I met Chris about a month ago when we were looking for a new vehicle. Although he knew that we weren't quite ready to pull the trigger yet, he went above and beyond to insure that we had all the informatio new vehicle. Although he knew that we weren't quite ready to pull the trigger yet, he went above and beyond to insure that we had all the information that we needed. When the time came to finally buy a new car Chris was the only choice for us. He made the process easy and pleasant. I am very grateful. More
by tlowd
Employees Worked With
Chris Daugherty
