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Gwinnett Chrysler Dodge Jeep Ram
Stone Mountain, GA
521 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 521 reviews
January 11, 2021
Young lady in service department was excellent in providing customer service. She explained that the job would take longer then exected. She was nice enough to arrange a shuttle he for me. providing customer service. She explained that the job would take longer then exected. She was nice enough to arrange a shuttle he for me. More
by We_ward
Employees Worked With
Stephannie
January 09, 2021
Philan Pettigrew was very helpful in the process of buying my gladiator, very pleasant to work with and knowledgeable about jeeps, easy to converse with over all very satisfied with whole experience ,a buying my gladiator, very pleasant to work with and knowledgeable about jeeps, easy to converse with over all very satisfied with whole experience ,and would recommend Gwinnet CDJR and Philan to others. More
by stingent
Employees Worked With
Philan Pettigrew
January 09, 2021
I brought my van in for an oil change and whatever else was due. This van was purchased by my late husband. I explained my situation and Neil took it from there. He did an outstanding job and went far pass was due. This van was purchased by my late husband. I explained my situation and Neil took it from there. He did an outstanding job and went far pass what I ever experienced at a dealership. More
by ShirleyAHoward
Employees Worked With
Jose
January 04, 2021
Jeff was great! Chris was very informative and excellent customer service. Roosevelt was very polite. I will recommend this location. I was pleased and impressed. customer service. Roosevelt was very polite. I will recommend this location. I was pleased and impressed. More
by Khalilah
Employees Worked With
Chris, Jeff and Roosevelt
January 02, 2021
I have bought several cars from this particular dealership. My salesman Derien Chatman was amazing ESPECIALLY considering I didn’t visit the dealership that day with the intent to buy~I was literal dealership. My salesman Derien Chatman was amazing ESPECIALLY considering I didn’t visit the dealership that day with the intent to buy~I was literally just window shopping on my dream car. From the head guy (Roosevelt) to everyone else, they all worked together to help me walk away with my dream car! More
by traci.head
Employees Worked With
Derien Chatman
January 02, 2021
Wesley was great. Didn’t harass me with calls and the price was what we discussed vie text and phone. Was fair on trade too. Randy was easy to work with and so was finance. price was what we discussed vie text and phone. Was fair on trade too. Randy was easy to work with and so was finance. More
by cbergeron911
Employees Worked With
Wesley Murdock
December 31, 2020
It is the staff that makes this dealership.Everyone is It is the staff that makes this dealership. Everyone is putting in their best to make the things happen for you. The place is old and could use a ren It is the staff that makes this dealership. Everyone is putting in their best to make the things happen for you. The place is old and could use a renovation. They are up and up on touchless tech and automated process to keep the things moving safely. Car sales do take time but I wish it the process could be sped up. More
by Sanjeev
Employees Worked With
Philan Pettigrew
December 27, 2020
The maintenance for my 2014 truck is always reliable. Normally, I am able to take a shuttle. However, shuttles are not available on weekends. That is the only reason you did not get 5 stars. Normally, I am able to take a shuttle. However, shuttles are not available on weekends. That is the only reason you did not get 5 stars. More
by JaTwa
Employees Worked With
Dakota Evans
November 05, 2020
Your service Department is the best!!! Shout out Stephanie Johnson and Austin for taking very good care of me today. I felt even more better that I brought my car from this location. Stephanie Johnson and Austin for taking very good care of me today. I felt even more better that I brought my car from this location. More
by msprestigious8
Employees Worked With
Stephanie Johnson (service) Austin (Service), Wesley Murdock
October 26, 2020
I dont want to be THAT GUY leaving a 1 star but this place is a mad house. A MAD HOUSE. any time you question their service they say "we have 5 stars on google" so they take zero accountability. 4 visit place is a mad house. A MAD HOUSE. any time you question their service they say "we have 5 stars on google" so they take zero accountability. 4 visits for an over heating vehicle, literally thousands of dollars for them to tell me there is nothing wrong the first few times then 2000 dollars for them to tell me they need to replace a radiator. That 3 other guys at the same place told me they checked? They wanted 580 dollars to run a diagnostic test on the vehicle 3 times. I dealt with these guys for over 2 months to try and resolve this issue. And every staff member I dealt with was insanely condescending to the point where I felt like I was inconveniencing then by paying them😂 I'm a pretty reasonable dude. This place is WILD. They're a corrupt service shop that just happens to sell cars. Not a dealership. Dude literally told me I should expect to be nicked and dimed on my vehicle at a dealership More
by Thomas Jacobs
Employees Worked With
Chaz, Brandon , Perry Whaley, Malcolm Redd, Danny Wiley, Creston Washington, Tory Thrash, Mike Peay, Stevie Smith, Ozzie Negron, Carl Watts
