Gwinnett Chrysler Dodge Jeep Ram

Everyone I dealt with was very knowledgeable, informative and pleasant. The salesman was especially helpful, going out of his way to complete the transaction. and pleasant. The salesman was especially helpful, going out of his way to complete the transaction. More

Excellent customer service as well as price. The dealership and Mr. Murdock were able to get me into the truck I wanted with no issues. 10/10 in every category for me. And I will definitely be b The dealership and Mr. Murdock were able to get me into the truck I wanted with no issues. 10/10 in every category for me. And I will definitely be back for another purchase and have already told my friends in Atlanta to stop by. More

I went in to look at prices with the intention to make the purchase out of state the following weekend...but I left with the vehicle I wanted. The great thing about my experience was that I felt absolutel the purchase out of state the following weekend...but I left with the vehicle I wanted. The great thing about my experience was that I felt absolutely no pressure to purchase. The sales guy was new but he was great. More

Brandon and Nicholas were awesome. Dealership easy to deal with. We had agreed to purchase from another dealership, but they were making us take dealer add on's that we didn't want. Dealership easy to deal with. We had agreed to purchase from another dealership, but they were making us take dealer add on's that we didn't want. Text with Brandon and got the deal we wanted in no time. Saved alot of money and time going to Gwinnett!! Thank you! More

We have purchased 2 vehicles from Gwinnett Chrysler Dodge Jeep Ram. Wesley Murdock helped make the process very easy for both myself and my husband. Randy and Nick also were extremely helpful too! My husband Jeep Ram. Wesley Murdock helped make the process very easy for both myself and my husband. Randy and Nick also were extremely helpful too! My husband and I enjoyed working with all 3 of them. We also like the lifetime guarantee that is offered for both of our vehicles. I have used the service department for our previous vehicle for the last year and a half. They are amazing as well. Would definitely recommend this dealership for purchasing or servicing your vehicle! More

Great service and funny people, 100 % recommend doing business with them. Shoutout to all the people who worked with me. business with them. Shoutout to all the people who worked with me. More

HorribleI use this service center for my 2012 Jeep and 2014 RAM. On my Jeep it was running hot I brought it in and advised my Advisor Tiffany that it was the thermostat. The tech misdiagnosed and changed 2014 RAM. On my Jeep it was running hot I brought it in and advised my Advisor Tiffany that it was the thermostat. The tech misdiagnosed and changed the clutch fan without even looking at the thermostat, I picked it up and it broke down on me the same day. Then after paying for a clutch fan when I didn't need one, I had to pay for the original problem the thermostat. Now 10 days ago my Ram 1500 transmission went out Power train error code and all, slipped bad into the service center. I have top of the top-of-the-line Endurance warranty. All the dealership has to do is diagnose and make the call. To get me a transmission. 10 days I can't even get anyone on the phone to leave a message for a manager Wilson twice no callback, and his voice message says will get to you at his earliest convenience. This company 3 weeks ago on my Ram had to do a service repair for the oil pump. Endurance covered it 100 percent it was only $180. I was told I needed to pay almost $500 for my part because my warranty didn't cover it 100 percent. Not true I was being overcharged but because I ASKED about the charges there was no answer and the charges disappeared. Now my Ram transmission has been slipping and on each service entry for my Ram, I've asked my advisor to have them check it out to see if it was transmission or motor mount. They never test-drove it checked it out or followed up with me about it. I decided to not drive it far so it didn't put me down out of town since I use it for business. Now 10 days later best warranty around, bad transmission, and Bad Jeep service center and Management. And I didn't have my work vehicle. I have lost wages uneccesarrily, due to lack of communication, improper diagnoses, and loss of time. More

I want to thank Mr. Richard Jucks and Trace Wilson for helping me purchase the Jeep Wrangler Sahara that I wanted. I meet Mr. Jucks about six years ago, and I told him Richard Jucks and Trace Wilson for helping me purchase the Jeep Wrangler Sahara that I wanted. I meet Mr. Jucks about six years ago, and I told him if I decide to purchase another vehicle I would come and see him. I called the dealership on Monday February 12th 2024 and told Mr. Jucks what I was looking for. I meet Mr. Jucks and he showed me several vehicle that was within my budget. I decided on a 2023 Jeep Wrangler Sahara with only 7700 miles on it. I trade in a 2010 Red Chevrolet Corvette Convertible with 46k miles on it and got a great offer for my new Jeep. I want to personally thank Mr. Jucks and Mr. Wilson for there effort in getting me the vehicle that I wanted. More

Great service the staff is friendly. They make you feel comfortable and there’s no pressure to purchase anything They make you feel comfortable and there’s no pressure to purchase anything More

The customer service at this location is excellent. Nicolas and Larry went above and beyond to make sure we were satisfied! Nicolas and Larry went above and beyond to make sure we were satisfied! More