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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

4.3
521 Reviews

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 521 reviews

March 21, 2021

Thank you Brandon for being very nice. Great customer service. I wish prices could be a little more reasonable. I would have gotten more work done. But not your fault. You were excellent. Thank you More

by ttabgary1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
March 20, 2021

Andrew your service advisor did a great job on communicating what was going to be done with the car and what other service I need it. My service was done in a hour. Thanks to Andrew and team at G More

by Jtorres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew@ GwinnettCDJR. in Service department
March 11, 2021

Service advisor kept me informed duri g the service of my vehicle. Informed me of next required service. Thank you for great service. Jeffrey its wonderful More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
March 10, 2021

My experience was great. Service person John was very friendly got my car serviced very quickly. I ran into no problems by him helping me. More

by Gardenwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept John
March 09, 2021

Stephanie was a rock star! So very happy with her attention to detail and her sincere interest in making sure I was informed and satisfied. More

by Hsmj2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 11, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with Stephanie in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 07, 2021

So happy with my Jeep and this was my first service and always pleasant staff . Time went by fast and they were done when they said they would be. More

by Klgbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Mar 08, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Hi there, thanks for the kind words with our team! We're glad to hear it was a fast experience for you. We hope to work with you again in the future.

March 06, 2021

Everyone was very attentive and courteous and really appreciate the shuttle going back and forth I wish the prices on the parts were cheaper than they were More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil
Mar 08, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We are happy to know that overall you had a good experience with our Service Department and we will make sure to share all your feedback with management. We value your business at Gwinnett Chrysler Dodge Jeep Ram!

March 04, 2021

Good, honest service. Did everything I would expect from a dealership. Roosevelt Adams took time to provide me with detailed print out of factory recall information. More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derien Chatman and Roosevelt Adams.
Mar 05, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us at Gwinnett Chrysler Dodge Jeep Ram and with the help of Roosevelt. We value your business!

March 03, 2021

Brandon did a great job helping me and getting me serviced in and out well, He kept me updated through the whole process. He was very knowledgeable and polite I appreciate all that he did More

by Thomas Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon service manager
Mar 04, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thomas, thank you for taking the time to write about your experience. We are happy to hear Brandon and our team communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us at Gwinnett Chrysler Dodge Jeep Ram.

February 27, 2021

Great job! I had a 2:00 apt and they took my Jeep Grand Cherokee right in. Oil change and tire rotation. All done in 45 minutes. More

by J.richardson12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Kline
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