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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

4.4
517 Reviews

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 517 reviews

April 01, 2021

The sponsor I had was not apologetic or responsive. He did not acknowledge me when I came back to get my Jeep. He has his head buried in his phone. He he told me the wrong time by a whole hour and still More

by Monica Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
Apr 02, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Monica, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at radams@fivestaronline.net? I look forward to speaking with you. Best Regards, Roosevelt Adams General Manager radams@fivestaronline.net

Apr 03, 2021 -

Monica Davis responded

Call me anytime! 404 333-1143

March 28, 2021

Service staff are all so nice and helpful. I needed oil change. Car was over 60000 miles. They suggested the 60000 maintenance and explained everything to be done. Mechanic discovered I needed new brake pa More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Service Advisor
March 27, 2021

Randy, Wes, and Dean were great to work with. The team was very responsive through the ordering, production, and delivery process. They helped us get our dream car. More

by Apbrecher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pratt, Wesley Murdock
March 26, 2021

Neil provided great customer service in “Gwinnett CDJR” fashion. They’re level of humanity and great service is unmatched around this area in this area and during these times! More

by nancy.na
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Feinburg
March 25, 2021

Great service, employees were fast and friendly. When my car was being serviced I did not wait long.I would recommend services from this great company! More

by Nikiya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farimang Ceesay
March 23, 2021

Riaz Ali did a great job on my 2018 doge challenger. Very friendly, professional and honest about your car needs. You come here ask for Ali. More

by Rollinskendrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riaz Ali
March 21, 2021

Thank you Brandon for being very nice. Great customer service. I wish prices could be a little more reasonable. I would have gotten more work done. But not your fault. You were excellent. Thank you More

by ttabgary1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
March 20, 2021

Andrew your service advisor did a great job on communicating what was going to be done with the car and what other service I need it. My service was done in a hour. Thanks to Andrew and team at G More

by Jtorres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew@ GwinnettCDJR. in Service department
March 11, 2021

Service advisor kept me informed duri g the service of my vehicle. Informed me of next required service. Thank you for great service. Jeffrey its wonderful More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
March 10, 2021

My experience was great. Service person John was very friendly got my car serviced very quickly. I ran into no problems by him helping me. More

by Gardenwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept John
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