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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

4.3
521 Reviews

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 521 reviews

April 11, 2021

I had a great experience. They had at least 5 cars me and my wife were interested in. There was construction going on when we arrived which made it a little confusing on where to go. We were then approach More

by bryantwhitehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Heslop, Ralph Monroe, Malcolm Redd, Rodney Head, Wesley Murdock, Mike Peay, Farimang Ceesay, Richard Jucks, Ray Kyle, Ozzie Negron
April 09, 2021

Always top notch service even during construction. I have always been served well whether buying a truck buying parts or having service performed on my vehicle More

by Willn01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
April 07, 2021

First time here and was treated like a customer that’s been going there for years. I would go back her for all work now. More

by joeorlandofilm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 08, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you for visiting Gwinnett Chrysler Dodge Jeep Ram. We are happy to know that you enjoyed our services. We look forward to working with you again.

April 04, 2021

Customer service is excellent. The mechanic did not reassemble my interior correctly and a interior part was missing. The dealership did state they would order the missing part. Still waiting for them More

by 2013 Jeep Wrangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Apr 05, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review. Your feedback is important to me, and I would appreciate the opportunity to speak with you to address your feedback further. Please reach out to me at a time that is convenient for you. I look forward to hearing from you. Best, Roosevelt Adams General Manager radams@fivestaronline.net

April 01, 2021

The sponsor I had was not apologetic or responsive. He did not acknowledge me when I came back to get my Jeep. He has his head buried in his phone. He he told me the wrong time by a whole hour and still More

by Monica Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
Apr 02, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Monica, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at radams@fivestaronline.net? I look forward to speaking with you. Best Regards, Roosevelt Adams General Manager radams@fivestaronline.net

Apr 03, 2021 -

Monica Davis responded

Call me anytime! 404 333-1143

March 28, 2021

Service staff are all so nice and helpful. I needed oil change. Car was over 60000 miles. They suggested the 60000 maintenance and explained everything to be done. Mechanic discovered I needed new brake pa More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Service Advisor
March 27, 2021

Randy, Wes, and Dean were great to work with. The team was very responsive through the ordering, production, and delivery process. They helped us get our dream car. More

by Apbrecher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pratt, Wesley Murdock
March 26, 2021

Neil provided great customer service in “Gwinnett CDJR” fashion. They’re level of humanity and great service is unmatched around this area in this area and during these times! More

by nancy.na
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Feinburg
March 25, 2021

Great service, employees were fast and friendly. When my car was being serviced I did not wait long.I would recommend services from this great company! More

by Nikiya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farimang Ceesay
March 23, 2021

Riaz Ali did a great job on my 2018 doge challenger. Very friendly, professional and honest about your car needs. You come here ask for Ali. More

by Rollinskendrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riaz Ali
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