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Gwinnett Chrysler Dodge Jeep Ram

Stone Mountain, GA

Overview
Reviews
4.2
526 Reviews
Call Dealership (866) 387-4070

5054 U.S. 78

Stone Mountain, GA

30087

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Showing 526 reviews

August 17, 2021

Have been here several times for service and or recalls. I have always been treated the same every time and the treatment was Five Star. My service advisor was Neil and the last time he was training a young More

by millerdav1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil and Brandon
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August 15, 2021

Brandon is a great sale person Thank You for help Brandon is a great sale person Thank You for help More

by Srlewis37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Whaley
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August 14, 2021

1 Broke commitments at least 3 times.2 No communication 1 Broke commitments at least 3 times. 2 No communication about status. 3 Service manager was non-responsive. 4 Refused to take ownership for damagi More

by Walked 7mileshome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
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Aug 16, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Hello, We take your feedback very seriously, and I would appreciate the opportunity to speak with you to address your review further. Please email me at a time that is convenient for you. I look forward to hearing from you. Sincerely, Roosevelt Adams General Manager radams@fivestaronline.net

Aug 17, 2021 -

Walked 7mileshome responded

I communicated directly with Mr. Adams. My intention is not to cause embarrassment or harm to this company. I want my vehicle repaired to operational level it had when I entrusted it to this dealer.

July 26, 2021

Neal was very attentive to our needs and to expedite our repairs. He was diligent in his effort to communicate with our very stubborn warranty company. Many thanks More

by Pmoser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service,not sales
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July 23, 2021

Brian Foster was our salesman. He made our experience in purchasing a new vehicle hassle free from start to finish. He was very knowledgeable and answered all of our questions during the process. We are More

by everi84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Foster
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July 21, 2021

Always love to visit everyone when I go there. Everyone is nice and very helpful. This is my third ram and I absolutely love it. More

by Jtekula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philan pettigrew
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July 20, 2021

Neil at Gwinnett Chrysler Dodge Jeep Ram was AWESOME!! He communicated with me throughout my service process. Very Positive experience with Neil and his team. More

by mrswatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil in the service dept
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July 17, 2021

They were awesome they got to the problem I did not have to wait that long and my car felt brand new when they got through with it More

by Teeteparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Johnson
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July 05, 2021

Gwinnett Chrysler Dodge you are one of the best Five Stars keep up the great work and I always look forward to to be there for service More

by Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wright
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Jul 06, 2021 -

Gwinnett Chrysler Dodge Jeep Ram responded

Thank you, Martin, for taking the time to share your great experience with John! We appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Gwinnett Chrysler Dodge Jeep Ram.

Jan 24, 2022 -

Martin responded

It is always a pleasure looking forward coming to Gwinnett Chrysler Dodge Jeep for service I am so comfortable with the service that I receive on Thursday last week January 20 Jeff was so nice I love you smile I love the way you communicate make me feel like I’m at home and I always look forward to be in his presence when I come for service Jeff happy new year stay safe and continue to keep up the wonderful work that you were doing the work to make one comfortable one feel like home to see you smile that’s alone made my day you take care and thank you for all the service that you have done for me last year may the good Lord bless Gwinnett Chrysler Dodge Jeep Ram God be with you all and five stars again thank you and again I say thank you for your wonderful 100% service

May 03, 2022 -

Martin responded

Well and yes I am feeling so good and why I must say thank you very much for this wonderful service that I have received this morning at the Gwinnett Chrysler Dodge place I must say big big thank you for the lovely service but they have received from SEMIR DEDOVIC his personality was great Nice I love the way he greet Is smile was awesome he made me feel so comfortable talking and sharing ideas together he told me what kind of a service my vehicle needs and also gave me a estimate price list for me to choose from I’m so thankful my dear brother I pray 🙏 you will continue to make other feel welcome 🤗 the way you make me feel SEMIR DEDOVIC I gave you a Five ✨ for your service to day GOD BLESS YOU

June 30, 2021

Mike, my salesman was professional and very helpful. The ginance manager is definitely a asset to this company as well More

by Sol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Peay
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