Gwinnett Chrysler Dodge Jeep Ram

I was passing through ATL on vacation heading back to Florida when my alternator went out in my Gladiator. It was a Saturday and after calling about 8 Jeep dealerships in the area and other auto places l Florida when my alternator went out in my Gladiator. It was a Saturday and after calling about 8 Jeep dealerships in the area and other auto places looking for help, no one was willing to help with my situation trying to get home until I finally got a hold of Gwinnett CJDR. When most places told me they were booked through till September or that I had to schedule an appointment even though I was stranded with my family, Gwinnett CJDR came through and allowed me to drop off my Gladiator that next Monday to jump the line, evaluate my service issue, and order my alternator to install it Tuesday and get me back on my way home to Florida with my family. I dealt with service rep Jeffery for the most part who was very professional even when we had a slight disagreement on some warranty coverage specifics. I then ultimately consulted with the service director, Chaz, who after some further discussion, was very respectful to my concerns and came through in the end of our conversation to ensure that I incurred no costs for my repair. If I lived up there in Stone Mountain, I would for sure use Gwinnett again for maintenance on my vehicle. But regardless of where I live, I’m thankful that the staff at Gwinnett CJDR were reasonable and understanding enough to assist me when I needed it most and get my Jeep back up and running as quickly as possible. More

Have been here several times for service and or recalls. I have always been treated the same every time and the treatment was Five Star. My service advisor was Neil and the last time he was training a young I have always been treated the same every time and the treatment was Five Star. My service advisor was Neil and the last time he was training a young man named Brandon and both were great. My Jeep was given back to me the way I dropped it off. No grease on my fenders and interior was as I left it. Love this place More

Brandon is a great sale person Thank You for help Brandon is a great sale person Thank You for help Brandon is a great sale person Thank You for help More

Neal was very attentive to our needs and to expedite our repairs. He was diligent in his effort to communicate with our very stubborn warranty company. Many thanks repairs. He was diligent in his effort to communicate with our very stubborn warranty company. Many thanks More

Brian Foster was our salesman. He made our experience in purchasing a new vehicle hassle free from start to finish. He was very knowledgeable and answered all of our questions during the process. We are purchasing a new vehicle hassle free from start to finish. He was very knowledgeable and answered all of our questions during the process. We are repeat customers and service like this guarantees that we we come back in the future. More

Always love to visit everyone when I go there. Everyone is nice and very helpful. This is my third ram and I absolutely love it. is nice and very helpful. This is my third ram and I absolutely love it. More

Neil at Gwinnett Chrysler Dodge Jeep Ram was AWESOME!! He communicated with me throughout my service process. Very Positive experience with Neil and his team. communicated with me throughout my service process. Very Positive experience with Neil and his team. More

They were awesome they got to the problem I did not have to wait that long and my car felt brand new when they got through with it to wait that long and my car felt brand new when they got through with it More