Gwinnett Chrysler Dodge Jeep Ram

My wife and I began experiencing problems with electronic sensors on our 2018 Chrysler Pacifica on approximately Sept. 25, 2021. Between then and Friday, December 17 we were able to use the car approximatel sensors on our 2018 Chrysler Pacifica on approximately Sept. 25, 2021. Between then and Friday, December 17 we were able to use the car approximately 8 days. We were advised by the service advisor that the root cause of the malfunctioning sensors was probably not going to be identifiable. My wife and I are both in our 70s and need a car we can rely on. We would up trading-in our 2018 Pacifica for a 2021 Pacifica. The 2018 was the 5th Chrysler mini-van we have owned. While we preferred the Town and Country and wished Chrysler still made it, the 2018 Pacifica was a reliable good car until Sept. We considered other vehicles but the Pacifica meets our needs. Through out the entire process Gwinnett Chrysler went out of their way to work with us to get the problems solved with the old car. They really went to bat for us with Chrysler corporation. They managed to get replacement sensors originally expected after the first of the year expedited and they were actually installed in early November. They also helped us negotiate with Chrysler Corp. to get reimbursed for a rental car we needed by Chrysler. Throughout the process our service advisor, Neil Feinberg, the service manager, and other dealership management were great to work with. The salesman, Wesley Murdock, business manager, Nicholas Morgini were easy to work with. One of the support staff, Danielle (my spelling) was particularly helpful arranging loaner cars for us. I definitely recommend Gwinnett Chrysler Dodge Jeep Ram. More

Working with Tiger at the dealership was a fast and friendly experience. He is a very knowledgeable sale’s professional and is very up to par on his product knowledge. I gave him certain features tha friendly experience. He is a very knowledgeable sale’s professional and is very up to par on his product knowledge. I gave him certain features that I wanted in the 2022 Ram 1500 that I purchased and he immediately went to the lot and found my vehicle. Everyone else was very friendly and helpful as well. More

My husband and I had a great experience. We finished with Waylee George and he was fast, efficient, and very informative. Waylee George and he was fast, efficient, and very informative. More

Very professional, courteous Knowledgeable and felt like Very professional, courteous Knowledgeable and felt like I was dealing with family, thanks Richard and thanks to the Dealership Very professional, courteous Knowledgeable and felt like I was dealing with family, thanks Richard and thanks to the Dealership More

They was very professional and patient with me and did a very good job. Awesome very good job. Awesome More

Excellent Fabulous wonderful amazing awesome professional polite service love it will be returning in the future polite service love it will be returning in the future More

Don't go shopping at this dealer their lifetime warranty offer is a sale pitch.it won't be honored They are out only for their bottom line and treat customers with disrespect offer is a sale pitch.it won't be honored They are out only for their bottom line and treat customers with disrespect More

Glenn Jones is a excellent salesman ,He was patient, Glenn Jones is a excellent salesman , He was patient, friendly and he understand what we wanted Glenn Jones is a excellent salesman , He was patient, friendly and he understand what we wanted More

The renovated dealership is beautiful. The staff are very respectful and kind in the service department and the vip staff is also very nice very respectful and kind in the service department and the vip staff is also very nice More