Gurnee Volkswagen

My experience at VW was quick and easy! Everyone was friendly and didn’t push anything I didn’t want on me. I left getting the car I wanted with no issues. Car still runs great til this day. friendly and didn’t push anything I didn’t want on me. I left getting the car I wanted with no issues. Car still runs great til this day. More

Other than waiting on parts to arrive, the actual warranty work on my HVAC system was quick, painless, and efficient. I would highly recommend coming to Gurnee VW for maintenance. warranty work on my HVAC system was quick, painless, and efficient. I would highly recommend coming to Gurnee VW for maintenance. More

Kevin was outstanding! The team over at Gurnee VW was very professional got me the car I wanted at the price I wanted. Thank you. very professional got me the car I wanted at the price I wanted. Thank you. More

Great team, awesome vehicles. Love the modifications and unique offerings not found elsewhere. You all need to get on the COVID train though, people are still dying out there. unique offerings not found elsewhere. You all need to get on the COVID train though, people are still dying out there. More

If I could give a ZERO stars I would!!! Service department is crap! Do not take your vehicle for body repair. I took mine in for my brand new car that arrived with bumps on paint. Received my vehic department is crap! Do not take your vehicle for body repair. I took mine in for my brand new car that arrived with bumps on paint. Received my vehicle back is deep scratches on ALL of my windows!! They won’t fix it yet posed admission for causing the issue trying to fix it but buffing it the windows which did not work but left bigger scratches!! More

Excellent All Around Service! No pressure into buying! Signing of documents took a bit to long other than that great service! Highly recommend! Cameron and Jovonn are great! Signing of documents took a bit to long other than that great service! Highly recommend! Cameron and Jovonn are great! More

Everyone was so helpful and friendly. I have never had such great service! The man at the service desk was the best! Definitely a great experience! :) such great service! The man at the service desk was the best! Definitely a great experience! :) More

The way people interact in the dealer ship is good with the customers.And the responsibility they take into their hands is awsome and appreciative the customers.And the responsibility they take into their hands is awsome and appreciative More

Daisy was a great sales person! Always friendly and willing to accommodate to your schedule. Whenever she didn’t know the answer to a question she made sure to find it. Overall the entire staff was ver willing to accommodate to your schedule. Whenever she didn’t know the answer to a question she made sure to find it. Overall the entire staff was very friendly and attentive. More

Didn’t even clean out the mice nest thoroughly. Had to clean it out as soon as I got home. Service could be better next time. clean it out as soon as I got home. Service could be better next time. More