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Gurnee Hyundai

Gurnee, IL

4.8
1,439 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,439 Reviews of Gurnee Hyundai

May 22, 2020

I wasn't satisfied with the services I ask about any other issues with my car I was told there weren't any. But I was there in Feb and I was told I need a few things fixed like a air filter and that More

by SUZETTE.SELVY
Recommend Dealer
No
Employees Worked With
Mark Strege
May 24, 2020 -

Gurnee Hyundai responded

Suzette, Thank you for bringing this to my attention. I extend my regrets to find there were any concerns you felt were not addressed and I would appreciate further feedback. Please reach out to me when you are available to share more about what happened. Best, John Kokkalis General Manager (847) 249-1300

May 21, 2020

Thanks so much for all your care and caution in these trying times with this Covis pandemic going on. Was great to see all your employees wearing masks.. it's always a pleasure to deal with your service More

by MAREDIJOHN
Recommend Dealer
Yes
Employees Worked With
Mark Strege, Mike Lemm
May 22, 2020 -

Gurnee Hyundai responded

Hello there, thank you for the great feedback! Our customers are important to us and we're happy to have taken great care of you during your recent visit. It was a pleasure working with you. We hope to see you in the future!

May 20, 2020

Gurnee Service They serviced my Sonata yesterday and everything went great. Mark the service manager was great to work with. My service was done quickly and I set up More

by MHPALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege, Brian Ziolko
May 21, 2020 -

Gurnee Hyundai responded

Thank you for the great review. We will be sure to thank Mark for providing you and your wife with excellent service. We look forward to working with you again.

May 19, 2020

Excellent Walked in to test drive a Tucson and drove home in a Palisade! Billy was very helpful and well versed on all of the features in the Palisade and was More

by edz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Abouribieh, Billy Carrion
May 19, 2020 -

Gurnee Hyundai responded

Hi Ed, Congratulations on your Palisade! We'll be sure to thank Billy and Zahir for their outstanding level of care. If there is anything else we can do to be of assistance, please let us know. It was our pleasure and we wish you happy driving!

May 19, 2020

Oil change and tire rotation Tom has always been attentive and gives exemplary service. Clearly articulates what the car needs and keeps informing you of progress. Much appreciat More

by TRYSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege, Brian Ziolko
May 20, 2020 -

Gurnee Hyundai responded

Thank you so much for your feedback in regards to working with Tom for any services. He's definitely a stellar team member. Please feel free to reach out if we can help with anything. Our team is here for you!

May 18, 2020

Everyone at the dealership was friendly and helpful. I really appreciated the phone call i received shortly after purchasing the car, making sure that I was satisfied and asked if i had any questions. Bri More

by AAABRAMS87
Recommend Dealer
Yes
Employees Worked With
Brian Ziolko
May 19, 2020 -

Gurnee Hyundai responded

We are happy to know of your satisfaction. Thanks for your thoughts about working with Brian. Congratulations and we hope you are enjoying your car!

May 17, 2020

Dealership is fine. Service advisor Tom is a concern very aggressive and doesn't like to let customers talk and talks over them. Mark on the other hand is very nice and outgoing i will recommend to ask for M More

by jcastellanos478359
Recommend Dealer
No
Employees Worked With
Tom..
May 17, 2020 -

Gurnee Hyundai responded

Hello, I am concerned to learn about any interaction that has left you with a negative impression. Please feel free to reach out to me so that we can discuss and address your concerns. I look forward to connecting with you. Best, John Kokkalis General Manager (847) 249-1300

May 15, 2020

AWESOME SERVICE! THANK YOU! I COULDNT POSSIBLY ASK FOR BETTER SERVICE IN FASTER TIME FOR A BETTER PRICE. THANK YOU THANK YOU THANK YOU BOB ROHRMAN HYUNDAI! More

by DRADAMSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
May 16, 2020 -

Gurnee Hyundai responded

We are happy to know of your satisfaction. It was our pleasure to be of assistance. Please have a great day!

May 14, 2020

Dealer add-ons Went to buy a Palisade at Bob Rohrman's because they had the inventory and color I wanted. It's a hot car and they bulk up the price. I was disappoi More

by MARK@SHSCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Carrion
May 15, 2020 -

Gurnee Hyundai responded

Hello, I am concerned to learn about your disappointment regarding the add-ons that came with the Palisade. Please feel free to reach out to me directly so that we can discuss and address your concerns. I look forward to connecting with you. Best, John Kokkalis General Manager (847) 249-1300

May 14, 2020

I really like the Palisade Limited The experience can be I really like the Palisade Limited The experience can be long but we got what we wanted and the price was fair. I like what hyundia has been doing More

by CANNONMORRIS33
Recommend Dealer
Yes
Employees Worked With
Leonides Garcia, Zahir Abouribieh, Pasha Nazarov
May 15, 2020 -

Gurnee Hyundai responded

Thank you for the great review! We are happy to know that you like the Palisade Limited. Let us know if there is anything else we can help you with. We look forward to working with you again!

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