Gurnee Hyundai

Poor bait and switch tactics. Tacking on useless fees and services. There is no such thing as a 5yr bacteria protection for cars. You listed a car, and then charged a repair bill Tacking on useless fees and services. There is no such thing as a 5yr bacteria protection for cars. You listed a car, and then charged a repair bill of 10% of the cars total value. $6000 tack on fees to the purchase of the car. I promise you that I will be a vigilant naysayer against your dealership for ever. xxxx poor company with xxxx poor people. Y'all wasted our time, and that is something I will not just let go. Get ready for a consistent and vocal rebuke of your pitiful dealership. More

Andres is awesome! He helped by answering all my questions and concerns. He took his time to ask me what I was looking for and what I wanted in a car. I drove 3 cars an He helped by answering all my questions and concerns. He took his time to ask me what I was looking for and what I wanted in a car. I drove 3 cars and fell in love with the last one. I highly recommend Gurnee Hyundai and their friendly staff especially Andres! You rock man! More

Was able to make an appointment the same day for a recall and they were able to get it done while I waited and they were able to get it done while I waited More

My experience was wonderful and more than I expected. I came in looking for a used vehicle and came out with a brand new vehicle. My salesman made this a wonderful and enjoyable experience. I came in looking for a used vehicle and came out with a brand new vehicle. My salesman made this a wonderful and enjoyable experience. More

This dealership just wasted 3 hours of our time negotiating on a car that had $5,000 worth of add ons we weren’t aware of until I noticed the fine print on the offer. We negotiated with 3 different negotiating on a car that had $5,000 worth of add ons we weren’t aware of until I noticed the fine print on the offer. We negotiated with 3 different salesmen/managers the whole time saying they were having to get approvals from the GM. We finally agreed reluctantly on a price higher than anticipated when we walked in (my daughter was paying 1/2) and the salesman left to get the car detailed and paperwork started. Ten to 15 minutes later he returned saying ‘sorry we can’t do the deal my GM says we’ll lose too much money.’ This was my daughter’s first legit car buying experience and she was confused and devastated at the outcome after 3 hours and thinking she was finally getting car she loved. This dealership has 1.5 stars. I completely understand why! More

Joseph and Andres were super nice and knows what they are doing and explained everything and answered all my questions. 100% happy with my purchase today. Thank you Joseph and Andres. doing and explained everything and answered all my questions. 100% happy with my purchase today. Thank you Joseph and Andres. More

Andres and Frank were super helpful in getting me out of my old am at and helped me not only lower my payment but my interest rate as well thank you so much for all the savings! my old am at and helped me not only lower my payment but my interest rate as well thank you so much for all the savings! More

Joseph our sales manager was exceptional and the reason we purchased the car. He went out of his way to get us the car we wanted he was great. we purchased the car. He went out of his way to get us the car we wanted he was great. More

I was able to get a brand new Tucson for a very fair and reasonable price thank you guys so much for the help and explaining everything thoroughly! reasonable price thank you guys so much for the help and explaining everything thoroughly! More

Easy experience scheduling service and timely check-in process. Professional service at competitive pricing. Exceptional shutter service to nearby locations. process. Professional service at competitive pricing. Exceptional shutter service to nearby locations. More