Gurnee Hyundai

My new car They gave me all my financial options. Leonardo is very proffesional, attentive and prompt to answer my questions clearly. He made me feel comfortab They gave me all my financial options. Leonardo is very proffesional, attentive and prompt to answer my questions clearly. He made me feel comfortable at all times. More

Leo My experience with Leo was one of the best I've ever had. He was very focused on our needs and really helped us out. This was one of the many reasons My experience with Leo was one of the best I've ever had. He was very focused on our needs and really helped us out. This was one of the many reasons I agreed to take the survey which I usually ignore. More

1st time Hyundai Buyer I had been reviewing new cars to replace my aging vehicle, and saw Hyundai had good reviews on their vehicles. The sales process was smooth, and they I had been reviewing new cars to replace my aging vehicle, and saw Hyundai had good reviews on their vehicles. The sales process was smooth, and they were helpful with finding the vehicle model that I was leaning toward. They also helped us compare similar vehicles models and trim lines to find the one best for me. More

Good times I had a great time with Leonidas. He was friendly and showed me everything I wanted to see and answered all the questions I had. I had a great time with Leonidas. He was friendly and showed me everything I wanted to see and answered all the questions I had. More

Hyundai Sonata purchase Relaxed atmosphere, friendly staff. No pressure to buy and my salesman ensured I got the car I needed. The service department was helpful as well . Relaxed atmosphere, friendly staff. No pressure to buy and my salesman ensured I got the car I needed. The service department was helpful as well . More

Unsatisfactory See previous statement. When I went to get the car I wanted to pay it off at the time of delivery. I was told that if I was to do that, the final pric See previous statement. When I went to get the car I wanted to pay it off at the time of delivery. I was told that if I was to do that, the final price of the car would be higher than the original price. I was put into a position where I had to finance the deal which is not what I wanted to do. I bought the car on Oct 8, 2016 and I am still waiting to hear from the finance company, whoever that is. Also, I asked for 0 % financing and was told that would increase the final price of the car as well. All of this should have been told to me at the onset of the negotiation. I am not happy with Gurnee Hyundai at all. More

Great job Toro Toro provided great customer service and the sales manager was great and friendly and we're not high pressure sales guys I would highly recommend gurn Toro provided great customer service and the sales manager was great and friendly and we're not high pressure sales guys I would highly recommend gurnee Hyundai More

Great experience Everything was great and my salesman was amazing determined what I needed and got me the right vehicle that I wanted. I will definitely recommend them Everything was great and my salesman was amazing determined what I needed and got me the right vehicle that I wanted. I will definitely recommend them as a Salesman to my friends More

Overall Hyundai experience Enjoyed purchase, I had purchased a very nice vehicle and experienced a friendly and professional service from sales force. Great dealership location Enjoyed purchase, I had purchased a very nice vehicle and experienced a friendly and professional service from sales force. Great dealership location and big selection of cars. More

Financing Issue I had to return to dealership to rework the deal due to deal not being correct - it was an inconvenience and we ended up having to correct the financi I had to return to dealership to rework the deal due to deal not being correct - it was an inconvenience and we ended up having to correct the financing - It was a finance dept error. In addition, when making the new deal - we asked if we can make the first payment on the lease a certain day and we were told that the dealer could not take care of that but when payment is closer to the due date we can ask the Hyundai Finance office - I did so and I was told that this arrangement needed to be made at the dealer ship. So I could not get help from neither the dealership or Hyundai - I basically feel that the goal was as long as the vehicle is sold - Nothing else matters - this put a big strain on my finances for the first couple of months - I f I would of known that the payment could not be moved - The purchase would of not happened. With this alone I would shy away from any further business with Hyundai. On a positive note the experience with the sales team was very positive and helpful, The disconnect was with Financing - I felt I was treated like cattle "move them in , move them out" mentality. More