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Gurnee Hyundai

Gurnee, IL

4.7
1,441 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,441 Reviews of Gurnee Hyundai

August 19, 2017

Thank you Thanks to Brian and Stephan for all your hard work! Definitely made me a happy customer with all the extra work Stephan put in to get me a better rat More

by hkmusich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Stephan
August 19, 2017

customer .Robert Divito was very heipful and knowable ,. help with tellin me all about the car. and new what a could afford thank you again mr. Divito More

by doloresnaumann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
August 19, 2017

Salesman Service Salesman Leonardo gave us excellent service. gave us plenty of room to look around and while test driving car helped answer any questions that we ha More

by nannie843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Aug 21, 2017 -

Gurnee Hyundai responded

Thanks for stopping by and letting us know how we did. We're disappointed to hear you did not experience the 5-star service. Please contact me so I can learn about your situation and work on fixing anything that went wrong. Best, John Kokkalis General Manager gm.generalmgr@rohrman.com

August 14, 2017

Sonata oil leak...bad design ? Timely response to my problem, but no real effort to compensate me for frustration with third visit for same issue. Could have offered some free main More

by Tj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff vlatch
Aug 14, 2017 -

Gurnee Hyundai responded

Tj, we appreciate you taking the time to give us this feedback. We are concerned that we have not been able to provide you with full satisfaction on this issue. Please feel free to reach out to us so we can work with you to rectify this problem. Best, John Kokkalis General Manager gm.generalmgr@rohrman.com

Aug 14, 2017 -

Gurnee Hyundai responded

Error.

August 12, 2017

The flood Very curtious staff .needed more time to go over all the equipment on car.Finance manager very helpful and polite. Helped us get into 2 cars quickly s More

by hdorsey1312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devito,Rodger
Aug 13, 2017 -

Gurnee Hyundai responded

Congratulations on your purchase! We're glad the team provided assistance and a positive experience. Don't hesitate to contact us with questions or concerns you might have any time.

August 12, 2017

You will LOVE the Sales Staff and Finance Manager! The sales staff ALL were friendly and helpful. Leonardis was just the best! Leonardis has been helpful to me even after the sale was complete, which More

by JOY_GAUTHIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardis Garcia
Aug 13, 2017 -

Gurnee Hyundai responded

Thanks for the feedback, Joy. We're glad you loved working with Leonardis, Stepan, and the team. We truly appreciate your business and hope you stop by again.

August 11, 2017

Hyundai experience I found the people to be both courteous and knowledgeable also patient; making sure that I was grasping what was being relayed to me. Although I had More

by dorsey.mayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN Z., Mark Strege
Aug 12, 2017 -

Gurnee Hyundai responded

Dorsey, we appreciate the wonderful review! We are proud of our staff for always offering the kind of courteous, knowledgeable, and patient service you received. We want our customers to feel fully confident in the purchases they make with us and to know we will do everything we can to help them. Please think of us again for anything you might need in the future.

August 10, 2017

Celso Alvarez and Ana Larios 2017 Elantra Limited Purchase This is the best dealership I have done business with. I really Love my 2017 Elantra and I really liked the staff at Gurnee Hyundai. Thanks for bein More

by lariosfregoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Aug 11, 2017 -

Gurnee Hyundai responded

Congratulations on your new Elantra purchase! Thank you for choosing Gurnee Hyundai, our team looks forward to your next visit.

August 10, 2017

New Tucson Overall good experience with this dealership a lot of inventory to choose from . Salesman had a good follow up with my many questions. Very friendly More

by bs101352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Constable
Aug 11, 2017 -

Gurnee Hyundai responded

Thanks for your review! We're glad to hear that you had a positive experience with us. We hope to see you again, just let us know if there's anything else we can do for you!

August 10, 2017

Great! Great experience! Would recommend this dealership to someone who is looking to buy a car. I had my head stuck on one car and came out with a better de More

by tyrone.moorejr
Recommend Dealer
Yes
Employees Worked With
Milton
Aug 11, 2017 -

Gurnee Hyundai responded

Tyrone, we're so glad that you found what you were looking for with us! Thank you for choosing Gurnee Hyundai, it was a pleasure to have you with us!

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