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Gurnee Hyundai

Gurnee, IL

4.7
1,441 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,441 Reviews of Gurnee Hyundai

October 14, 2017

Great Customer Service I truly enjoyed my car buying experience at Gurnee Hyundai. My salesman Roger took the time to explain the different Sonata models right down to the d More

by tnoel2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger DeVito and Thomas Lejman
October 13, 2017

took the time and pleasant while did it took the time, was patient, courteous, accommodating and professional. . As well as prompt. Recommend this dealership based on this one experience, More

by rghavrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Oct 14, 2017 -

Gurnee Hyundai responded

Thank you for your recommendation! We are glad to hear you enjoyed our prompt, accommodating, and professional service. Come back and see us anytime!

October 13, 2017

good it was good. good employees. we got problem solved. would recommend dealership to friends and family. very clean and professional. would go here to bu More

by gervaciodamaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2017 -

Gurnee Hyundai responded

Thank you for the five-star review! We appreciate the positive feedback, and are so happy to hear that your overall experience was so positive. Thank you for the recommendation, and we hope to continue to offer our best services to you in your future visits!

October 13, 2017

Hyundai elantra I had the best experience ever. Wilfred took a great care of me and presented highest quality of customer service. Thank you Wilfred. I wish every cu More

by basiasmagacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfred Toro-Vargas
Oct 15, 2017 -

Gurnee Hyundai responded

Thank you for taking the time to leave the positive review! We always value hearing from our customers, and are so pleased that you had the best experience ever. We will make sure to pass on the shout-out to Wilfred, and we hope to continue to help with any needs in your future visits! If there is anything more we can do, please do not hesitate to reach out to us!

October 13, 2017

Hyundai Sonata Everyone this dealer was very good and they respond very quick and the Service department was professional and friendly The general manager came to More

by qais.atiya99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Mark Strege
Oct 15, 2017 -

Gurnee Hyundai responded

Thank you so much for the five-star review! We are so happy to hear that you had such an excellent experience with our team. We are always here for you, and thank you for your continued business!

October 12, 2017

6 hours wait for brake change with appointment! My appointment was at 8:30 am but got my car back at 2:30pm. My front and back brakes cost me $750 and still treated badly. Last Time visiting the bo More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Strege
Oct 13, 2017 -

Gurnee Hyundai responded

Rose, we're disappointed to hear that we didn't meet your expectations. We always want our customers to be completely satisfied with our service department. We would appreciate a chance to make things right; please contact me so I can address your concerns. Best, John Kokkalis General Manager gm.generalmgr@rohrman.com

October 12, 2017

Friendly staff I brought my son to Gurnee Hyundai to get him into a newer car. We ended up getting him a brand new Elantra. He was happy and so were we More

by dsolis32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger, Mark Strege
Oct 13, 2017 -

Gurnee Hyundai responded

Thank you for the great review! It's wonderful to hear that you and your son had such a good experience with us. We appreciate your business, just let us know if we can be of service again! Have a fun weekend.

October 12, 2017

New car Excellent customer service. First time buying from this dealership would recommend it to my friends and family. Plan on going for my first visit afte More

by davidluebbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Oct 13, 2017 -

Gurnee Hyundai responded

David, we're happy to hear that you had such a good experience with us. Our team is proud of our friendly, hassle-free service. We look forward to seeing you again; thank you for your business!

October 11, 2017

Sonata 2017 Brian is very nice person ( salesman) , he is listening patiently what you have to say and he is not pushing you to make a quick decision, I would re More

by marecki2576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 11, 2017 -

Gurnee Hyundai responded

Thank you for letting us know that Brian provided quality service. We'll be sure to share your compliments with him. Have a great day!

October 10, 2017

Good recall experience My SUV had a recall. Got appointment quick and when I wanted. They were on time with the appointment. It didn't take longer to repair than they told m More

by Justjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Oct 11, 2017 -

Gurnee Hyundai responded

Thanks for your five-star review! We understand how busy you are and always strive to repair your vehicle within the promised time. Please never hesitate to reach out if there is anything else we can do for you. We hope to see you again!

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