Gunther Volkswagen of Fort Lauderdale
Davie, FL
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My experience was top notch. Tom Albaugh helped me find the perfect vehicle for me. The process is much quicker nowadays. When receiving the keys to go home, Tom made sure to sit Tom Albaugh helped me find the perfect vehicle for me. The process is much quicker nowadays. When receiving the keys to go home, Tom made sure to sit and show me everything the car does. He went through each setting with me and made sure I knew the gist of it all. This was the best car buying experience I’ve ever had from start to finish. More
I purchased 2022 Volkswagen Tijuana from Mr volkmar on September7, he was a gentleman, very patient, reliable and professional. I was a little nervous but he made my purchased experience very easy. September7, he was a gentleman, very patient, reliable and professional. I was a little nervous but he made my purchased experience very easy. More
I’ve been trying to buy a car from Gunther and I can honestly say I’ve never had an experience this bad. According to my salesman, Volkswagen, the manufacturer, doesn’t know how to price their cars to a honestly say I’ve never had an experience this bad. According to my salesman, Volkswagen, the manufacturer, doesn’t know how to price their cars to account for Covid and inflation and it’s China’s fault and let’s go Brandon. His words, not mine to justify a $5,000 mark up on a car. It’s now “only” a $2,000 mark up but “there’s plenty of people who will pay $4k over sticker” I’m told. I’m trying to buy the car at sticker price+++ and include my $500 rebate for military as I am a disabled Veteran. I was even sent a meme from the movie Glengarry Glen Ross calling me weak. Though I appreciate the humor, the level of unprofessionalism from a guy who told me he’s been with VW for 25 years is quite shocking. I hope someone from management is willing to make this right and stop treating a GTI like a Ferrari Enzo. More
It’s my 2nd car I bought at the dealer and the experience was perfect the seller agent Luis Leal is the best and very professional; together got the best deal possible!!! And Willie was really dedicated and was perfect the seller agent Luis Leal is the best and very professional; together got the best deal possible!!! And Willie was really dedicated and great attention as well. So I recommend the team. More
WHY IS DEALER-RATER REMOVING MY NEGATIVE RATES ON GUNTHER VW AT FT LAUDERDALE??? I ALREADY TRIED 2 TIMES TO POSTED MY BAD EXPERIENCE RIP OFFS WITH THIS DEALERSHIP. EVEN WHEN I SPOKE FACE TO FACE TO GENERAL VW AT FT LAUDERDALE??? I ALREADY TRIED 2 TIMES TO POSTED MY BAD EXPERIENCE RIP OFFS WITH THIS DEALERSHIP. EVEN WHEN I SPOKE FACE TO FACE TO GENERAL manager juan tera BRAKING THE LAW BY DO NOT REMOVING MY NAME FROM THE VEHICLE I GAVE AS DOWN PAYMENT ALMOST 4 YEARS AGO AND THEY GAVE THIS VEHICLE TO SOMEONE UNKNOWN TO ME AND THIS SOMEONE ELSE IS DRIVING THAT CAR REGISTERED UNDER MY NAME. THIS IRRESPONSIBLE PEOPLE ARE NOT RETURNING MY CALLS AND AVOIDING ME OF SOMETHING AGAIN THE THE FEDERAL LAW. WHO KNOWS WHAT ARE THERE COOKING THERE WHEN THERE ARE NOT EVEN RESPONDING MY CALLS OF SOMETHING SO SERIOUS? AS RESULTS THE SAME CAR I BOUGHT FROM THEM WAS TOWED AWAY DUE 10 PARKING VIOLATIONS TICKET I DIDN'T KNOW EXIST, THAT IS WHEN I FOUND OUT WHAT THERE ARE DOING. WHO KNOWS WHAT ELSE? IT'S INCREDIBLE I HAD TO PAID ALMOST $1000.00 TO GET MY CAR BACK ALMOST ONE MONTH AGO I CALLED THEM SO MUCH TIMES AND NO one FROM THEM GIVES ME AT LEAST A COURTESY CALL. YOU CAN BE NEXT!!! DON'T BE A VICTIM More
We had a 2019 Tiguan SE lease from Gunther. in November we decide to buy it and we went to Gunther for the process. They took the whole day to prepare the car for selling to us, after the maintenance they we decide to buy it and we went to Gunther for the process. They took the whole day to prepare the car for selling to us, after the maintenance they didn't star the certification process until we paid for the car, we were there, we told them we were going to buy it but they didn't do anything until collecting the money that we paid cash. This is one thing and I was not going to write a review just for this issue. The other and most important thing is that i reported to them a noise in the bottom of the car, i though it was the shock absorbers. they told me there was no problem with the shock absorbers. the noise continue and I brought the car to DEEL VW in Miami and the found that the problem was the anti roll links, they change it both and resolved the problem, now the car is riding great. WHY GUNTHER DIDNT CHECK, They were in a hurry, they dont even test the card even dough they do the Certification for what we paid more than $800. I wonder what they do in a car with less than 28000 miles in this certification, just visual check? The only good thing about the certification is the increment 1 year warranty. The sales associate (Blanco) did a good job, he was nice to us but the shop socks! More
Nelly Rodriguez the Business development manager and Sabrina sales were awesome, my only complaint was the deceptive business practice of telling me I would get the check for the balance of my trade in Sabrina sales were awesome, my only complaint was the deceptive business practice of telling me I would get the check for the balance of my trade in in about a week and it is now going on a month and I have yet to see my money. When I contacted them now they say they have to wait for the title. They took my car and I paid them for the one I bought. If they would have been up front when we did the transaction I would have sold my car to another interested party that was giving me a check upon surrendering my vehicle. More
Loved the People, the Honesty & Excellent Sales & Service, last 3 years - so bought another vehicle! Service, last 3 years - so bought another vehicle! More
Very good experience with this dealership and with Julian. We will look here first, on the next purchase! Here’s why: I felt like Julian stayed in contact with us and also sent options to keep us en Julian. We will look here first, on the next purchase! Here’s why: I felt like Julian stayed in contact with us and also sent options to keep us engaged in a way that wasn’t too intrusive or generic, though we did receive those emails too. We had scheduled a day and time to meet with him and when we arrived he was already in the parking lot ready to greet us. Certainly made me feel like my time was valued. He did a very good job of making sure that the vehicle we wanted to look at was available, clean and ready for us to test drive. Once we were satisfied with the car he was quick to make us feel comfortable with the numbers and explain anything we had questions about. We felt he was very transparent throughout the entire transaction. He was also well supported by his management team. We were greeted by the general manager to make sure that everything was OK and that the deal was going smoothly. Being respectful of our time he made sure that everything was accurate and submitted to finance so that when we walked in the sign papers, it was super easy. Definitely a job well done and I will recommend this dealership. More