Gunther Volkswagen of Fort Lauderdale
Davie, FL
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Great Service Aleks took care of the 10,000 service as well as made sure the warranty work was done. Car needed more time to fix the warranty work and Aleks prom Aleks took care of the 10,000 service as well as made sure the warranty work was done. Car needed more time to fix the warranty work and Aleks promised a complimentary rental so I would have transportation while the work was being done. More
Excellent Service!! I received great service from Nikkolas Wasserman. I did not have to wait a great deal of time to be greeted when I got there. Everything was explained I received great service from Nikkolas Wasserman. I did not have to wait a great deal of time to be greeted when I got there. Everything was explained to the detail, and even took care of some issues regarding defecting parts in the vehicle. More
Bad customer service Got headlights replaced last year came back to see why the left was out. They tried to charge me to replace everything over! Bad service Got headlights replaced last year came back to see why the left was out. They tried to charge me to replace everything over! Bad service More
Great service! The service provided was really good. Even though i did not wait for my car the work was completed in a very reasonable period of time. The service co The service provided was really good. Even though i did not wait for my car the work was completed in a very reasonable period of time. The service consultant, Jose, is very knowledgable and was very helpful, as always. One minor thing, my seat and steering wheel in the car had both been moved completely from where i had them set - a little annoying. Overall though a good experience. More
Badly handled service After waiting for 3 weeks and 2 days for my car. I ask my Son to act on my behalf and when he did, magically the Transmission I was waiting for so lon After waiting for 3 weeks and 2 days for my car. I ask my Son to act on my behalf and when he did, magically the Transmission I was waiting for so long, appeared. I think when you’re a woman and an older person, some people believe we’re ignorants!!! when I was given de diagnosis originally, I was told that it was the Motor Mount and Transmission mount and the repairs Will be very, Very expensive, and I had no Warranty even with my low 23, 000 miles. I don’t drive that much due to a Eye surgery, and my car looks like New. After running from Cocounut Creek and Plantation Gunther’s back and forth many time, no Body wanted the responsibility to repair the car, thatI complained for 4 years about a problem with noises. No one ever found any problems even with my complaints. Finally they found it. and wanted me to 💰 Please note that the quote was given by Mr Mota, Me González was out over a knee problem. More
Bought new car with problems I was delivered a "new" VW GOLF R vehicle with suspension issues, sent the car back and was lied to, when I got the car back the front grill was crack I was delivered a "new" VW GOLF R vehicle with suspension issues, sent the car back and was lied to, when I got the car back the front grill was cracked. I havn't had time to go back to get it fixed and not one person called me back. Gunther customer service is not existent. More
Awesome Customer Service! Always greeted with a smile from the moment I drive into the service lane. Rob, always takes the time to explain what service they will be performing Always greeted with a smile from the moment I drive into the service lane. Rob, always takes the time to explain what service they will be performing on my car. He keeps me informed of the repair and lets me know right away when the car is ready to be picked up. Professional service is why I keep coming back to this location. More
Oil change Reasonable time for the service. They did not make me wait to long, friendly staff and clean waiting areas, answered all my questions, and will bring Reasonable time for the service. They did not make me wait to long, friendly staff and clean waiting areas, answered all my questions, and will bring my car again. More
Fantastic Service @ Gunther VW I went to Gunther for an unexpected service-related situation in October and had the best proper service from Rob Milton & his team. Rob saved the day I went to Gunther for an unexpected service-related situation in October and had the best proper service from Rob Milton & his team. Rob saved the day and i wanted to take the time to say as much in this email i received following service. Thank you kindly!!! I'll spread the word & definitely be back ~ Brogan More
Awesome Experience at Gunther Volkswagen - Thanks Guys The buying experience was great from start to end. Arno was the internet sales guy who I met with. I test drove the VW Atlas. Arno new the car inside The buying experience was great from start to end. Arno was the internet sales guy who I met with. I test drove the VW Atlas. Arno new the car inside and out. When it was time for purchasing it, Vinny, and Arno made it all seemless and painless. They ordered the car from the another dealership, and it was there maybe the next day or 2. I walked, Arno had all the paperwork drafted and done, so all we had to do was explain and sign. I was out of there in about an hour. I love the car, and had a great experience buying it. Thanks everyone. More