Gunther Volkswagen of Fort Lauderdale

no problems Always never an issue with Gunther VW service, love this dealer!! My wife was a customer, and because of the way she was treated, I will be a custome Always never an issue with Gunther VW service, love this dealer!! My wife was a customer, and because of the way she was treated, I will be a customer for a long time to come More

Great Service with Alessandro What can I say besides great service with Alessandro. Great customer service. Thank you Alessandro. I will be back for more service.Very knowledgeable What can I say besides great service with Alessandro. Great customer service. Thank you Alessandro. I will be back for more service.Very knowledgeable, accommodating and professional. More

Quentin was fantastic, great approach and very fun person to talk too. I got exactly what I was looking for and he made it very simple and easy to understand. Excellent service, very knowledgeable, smooth an to talk too. I got exactly what I was looking for and he made it very simple and easy to understand. Excellent service, very knowledgeable, smooth and easy transition. More

Business owners Managment need to ree trained too much arrogant don't know to talk to customers I think they bring home problems to work . If the head don't have re Managment need to ree trained too much arrogant don't know to talk to customers I think they bring home problems to work . If the head don't have respect for customers the tail will be worse More

an awesome experiance without the BS I had a great experience and im very happy with the vehicle i purchased and feel it was a great price for the options i was receiving. Very happy with I had a great experience and im very happy with the vehicle i purchased and feel it was a great price for the options i was receiving. Very happy with the the experience and the vehicle. More

Rob was excellent!!!! Rob made my experience extremely pleasant. He explained everything to a tee and was very professional. I will be going back there anytime my car needs Rob made my experience extremely pleasant. He explained everything to a tee and was very professional. I will be going back there anytime my car needs service and would recommend everyone I know to go there as well thanks to rob More

Service was good but again no Loaner I give my Service Administrator Robert Milton 5 stars, he is very nice and very competent. Again and we will have this discussion over and over again. I give my Service Administrator Robert Milton 5 stars, he is very nice and very competent. Again and we will have this discussion over and over again. In my opinion and expert with excellent Customer Service in my Home Country Germany as well as in other VW Dealerships (Vista) they offer a customer a Loaner for every Service of a brand new VW. I was not buying a used one, I spend almost 29K for a NEW VW Jetta SEL Premium. I don’t care if BMW, Lexus are more than twice the price, I care that a Service must match. I disagree with Gunther’s policy that a customer has to wait at least 3 hours before a customer is eligible for a Loaner or a Rental Car. Gunther advertised the Dealership as an “upscale Dealership”, so an “upscaled Dealership” should rethink about a “Ghetto” policy!!! More

Prompt attention, personalized service I received excellent service at Gunther, though I was taken off guard by the discovery that my former 4-year lease vehicle was only covered for mainte I received excellent service at Gunther, though I was taken off guard by the discovery that my former 4-year lease vehicle was only covered for maintenance/repairs for 3 years. I was assisted first by Allessandro who answered my questions regarding the repairs I might face on the Beetle whose lease was ending. After we established that I did not want to put money into this car and that I was interested in a new Beetle, he referred me to Quentin Jarlson, who almost immediately came out to the service area. Quentin proved to be an attentive listener, patient and calm: all attributes when making an unexpected, large, long-term purchase. Too often salesmen try to push a specific product line without thought to the customer's response. I would not hesitate to recommend Quentin for his professional, non-aggressive demeanor. While making the purchase, Allessandro came to the sales office to inquire about my satisfaction, which was a nice, appreciated touch. More

Great Service Aleks took care of the 10,000 service as well as made sure the warranty work was done. Car needed more time to fix the warranty work and Aleks prom Aleks took care of the 10,000 service as well as made sure the warranty work was done. Car needed more time to fix the warranty work and Aleks promised a complimentary rental so I would have transportation while the work was being done. More

Excellent Service!! I received great service from Nikkolas Wasserman. I did not have to wait a great deal of time to be greeted when I got there. Everything was explained I received great service from Nikkolas Wasserman. I did not have to wait a great deal of time to be greeted when I got there. Everything was explained to the detail, and even took care of some issues regarding defecting parts in the vehicle. More