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Gunther Volkswagen of Fort Lauderdale
Davie, FL
1,110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,110 reviews
December 05, 2019
Great experience!! Helpful staff. Quick as possible. Great selection. Obviously cares about their customers! Donald Kurtzer has been a fantastic sales rep and I hate to Helpful staff. Quick as possible. Great selection. Obviously cares about their customers! Donald Kurtzer has been a fantastic sales rep and I hate to see him go! More
by MARYGOODENOW
Verified CustomerEmployees Worked With
Donald Kurtzer
December 05, 2019
GTI Purchase I wanted to see a new GTI, so I test drove an S model with John LaTorre in Sales. Two weeks later, I asked to drive an SE, and John arranged it the n I wanted to see a new GTI, so I test drove an S model with John LaTorre in Sales. Two weeks later, I asked to drive an SE, and John arranged it the next day, with the exact car (color, options, etc.) that I was interested in. Later, I had questions about the car and about possible financing. All were addressed quickly by phone and/or text. The entire process was transparent and, most importantly, responsive. I purchased with confidence. More
by MDIAZ1290
Employees Worked With
John LaTorre
December 05, 2019
Always pleased The guys have always treated me well at this dealership. No up-selling or unnecessary services, coupons automatically applied. I like the reports that The guys have always treated me well at this dealership. No up-selling or unnecessary services, coupons automatically applied. I like the reports that show what's wrong before the services are performed. More
by NOELIASEOW
Employees Worked With
Gary Biafore, James Jobes, Clifton Clarke, Jeremy Rapp, Jimmy Gonzalez, Joseph Healey
December 03, 2019
Annual check up Very good service, but time management can be improved. When I made the appointment via the internet they said it would take approx. 90 min. When I go Very good service, but time management can be improved. When I made the appointment via the internet they said it would take approx. 90 min. When I got there they said it would be 6 hours, incl some recall work they wanted to do but I did not know about. Net, they did the check-up in about 3 hours(rather than 90 min) and I need to come back for the recall fixes More
by B.GUTIERREZ
Employees Worked With
Quentin Jarlson, Alessandro Motta
December 03, 2019
NEeded battery for Jetta Worked with Alessandro regarding a new battery and got a replacement. He was very friendly and helpful. Also looked around for a new car, but couldn't Worked with Alessandro regarding a new battery and got a replacement. He was very friendly and helpful. Also looked around for a new car, but couldn't make it work More
by Samm
Employees Worked With
I have worked with Jummy Gonzalez very often in the past and he is the best!!!! , Alessandro Motta
December 02, 2019
Just AWESOME! Jose and Robert are AWESOME 👏🏽 Service Experts. Both of them are VERY knowledgeable and friendly. I can ALWAYS be assured I am getting a good deal a Jose and Robert are AWESOME 👏🏽 Service Experts. Both of them are VERY knowledgeable and friendly. I can ALWAYS be assured I am getting a good deal and the service done only car will be done up to par. ANYTIME I have an issue or inquiry I can depend on GUNTHER VW to take care of my car. More
by jp235
Employees Worked With
Jose Saldana, Robert Milton
December 01, 2019
Great Service at Gunther VW I have always had great service at Gunther VW, ever since I bought my 2010 Jetta from there. The staff is great to deal with and shows what a dealers I have always had great service at Gunther VW, ever since I bought my 2010 Jetta from there. The staff is great to deal with and shows what a dealership visit should be like. Jose and all the service staff are the best and will take good care of your car. More
by MATTHEWSIX
Employees Worked With
Jose Saldana
November 29, 2019
Unmatched service Rob has been my go to guy over at Gunther for awhile now. I know my fair share about cars so when I question him about getting my breaks done soon or Rob has been my go to guy over at Gunther for awhile now. I know my fair share about cars so when I question him about getting my breaks done soon or so on, he doesn’t try to get me to do something I don’t need. So I’ve stayed true to him. He ensures I’m in the loop of when my car is going to be done as soon as he hears it from the shop guys. A top notch employee and great asset to Volkswagen More
by SPIKEQB14
Employees Worked With
Robert Milton
November 27, 2019
Great service attendants. Alessandro went out of his way to explain what they'd do to the car and any options for maintenance. Definitely coming back. attendants. Alessandro went out of his way to explain what they'd do to the car and any options for maintenance. Definitely coming back. More
by JUSTINESPAGNOL
Employees Worked With
Alessandro Motta
November 27, 2019
Was I sold a Lemon? Is new 2019 Jetta a Lemon? I went to Gunther Fort Lauderdale and was really happy with the staff. They seemed really helpful until I actually purchased my leased vehicle. Almost I went to Gunther Fort Lauderdale and was really happy with the staff. They seemed really helpful until I actually purchased my leased vehicle. Almost immediately the problems started! The car I had chosen that I was told I could get ... when I went to pick it up .. I saw the same car that was outside the office for me to look at ... but I had said to the sales person that I’d prefer to go and see others so I can choose for myself. Which I did... but to my dismay .. the sales person told me I had chosen one with a bumper dilio .. maybe not spelt correctly... I should pay $99 for it if I want ... he is sorry it was his mistake ... the manager at the time however said he would put it on the car for me ... I still couldn’t understand why they couldn’t give me one of the cars that had it on already ??? Then on my second day of driving the car ... it couldn’t start a sign came up on the dashboard saying “ 12 volt battery low’ I had to get a jumpstart to take it back to Gunther’s. After losing hours of my work time ..after 3 hours, I got a drive home and they came back for me .. only to be told the diagnostics on the car shows nothing is amiss!!!??? So now I’m with this car that I’ve signed up for 4 years that I’m totally unsure of ... in addition to other billing that they had promised to cancel and was assured it was done .. but, it was NOT! Also back seat mats were missing a sticky residue was on arm rest which had now been taken off but has left a stain ... leaving messages to service manager and finance manager ... no response! I feel like this was a slightly defective car that I was pressured to take... they refuse to change it and told me they will continue to fix it if any more problems arrives. This is a car I just got! I drove it today and it started so I’m just hoping that I won’t be needing roadside assistance soon :( More
by MLKLEVY15
Employees Worked With
Camilo Rodriquez, Vinny Megna, Vlad in Finance, Janos Turoczi, Jimmy Gonzalez
