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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
501 Reviews
Call Service Center (256) 594-8252

501 Reviews of Guntersville Chevrolet - Service Center

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October 07, 2023

Kevin was great on explaining what was wrong with my truck and they got it running good. It s been along time since ita been in this good of shape. More

by PLGLD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Madore
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Oct 10, 2023 -

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!

September 24, 2023

Excellent service Will definitely be using the dealership again for future service and also to purchase our next vehicles More

by ACLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Madore
Report | Print
Sep 26, 2023 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

September 22, 2023

Wish they could’ve repaired/diagnosed the first time I brought it in but they couldn’t. Said nothing was wrong with it. More

by DANIELWANDA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Guntersville Chevrolet responded

Thank you for taking the time to share your feedback about your recent experience with our service department. We genuinely appreciate your business and understand your frustration regarding the issue you faced. We're sorry to hear that we couldn't diagnose and repair the issue with your vehicle during your initial visit. Our team always strives to provide the best service possible. Please know that diagnosing issues can be quite challenging, as they may not replicate themselves during our inspection. However, we're committed to finding a solution for you. If the issue persists or becomes more evident, we encourage you to reach out to our service team. We'd be more than happy to take another look at your vehicle and explore any possible solutions. Your satisfaction is important to us, and we value your feedback as it helps us improve our processes and better serve our customers. We hope you'll give us another opportunity to address your concerns and provide the high-quality service you expect from Guntersville Chevrolet. If you have any further questions or would like to discuss the issue in more detail, please don't hesitate to contact our service manager, Ron, at 256-582-5603 or visit our service department at your convenience. Thank you for choosing Guntersville Chevrolet, and we look forward to assisting you in the future.

September 07, 2023

Took great care of my car. Great service people very quickly service friendly people. Great dealership More

by jmcombs2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Guntersville Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2023

Easiest car deal I have ever made and that’s a bunch. From the time I met David Scott until I had a few odds and ends taken care of at service. It has been nothing but a pleasure. More

by tbcooperjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Madore
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Sep 09, 2023 -

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

August 23, 2023

Thanks to Kevin Russell for setting up the repairs and oil change for my car. The entire staff is an asset to Guntersville Chevrolet and the customers they serve!! More

by APEARCE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Andres
Report | Print
Aug 28, 2023 -

Guntersville Chevrolet responded

Thanks for highlighting Kevin Russell who helped to make this such a great experience! We look forward to your next visit! Take care!

August 14, 2023

Quick and excellent detail services on our vehicle. Offered complimentary coffee/water and massage chairs while we waited. They also have a snack kiosk and kids waiting room. More

by MikeWooten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Guntersville Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Guntersville Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

August 12, 2023

Very way to get your car in and get the work done. They call when problems arise and fix in a timely matter. More

by NELSON4_1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 28, 2023

Sorry you insist on fifteen words. I was just going to say I was satisfied with the service. Only down side was that I received a coupon flyer the next day and it expires before my nex More

by DEONSMITH83
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

It fine place to buy a Vehicle all very nice people they give you a good deal More

by barnardshirley1959@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Scott
Report | Print
Jul 25, 2023 -

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Guntersville Chevrolet

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