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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
508 Reviews
Call Service Center (256) 594-8252

508 Reviews of Guntersville Chevrolet - Service Center

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May 11, 2025

This dealership has the best customer service and the quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate More

by ghalebliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ned Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025

Ned was very friendly and knowledgeable about our car. He did a great job explaining everything we needed to have repaired. We will definitely be back for more service. Thank you More

by rachael.f.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

rachael.f.jones responded

Great Service

May 08, 2025

Always professional and a place I trust with my vehicle. The only place I'll go for service. More

by scott_cindydaniel
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Russell
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May 11, 2025 -

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 07, 2025

Ned was by far one of the best service managers I’ve ever encountered. His level of service and care is the main reason I will come back to this specific Chevy dealer for service and now for any future new/u More

by Johnphillips1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ned Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Guntersville Chevrolet responded

We're happy to hear you had such a positive experience with Ned! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

Oil change was quick, staff was very friendly and helpful. Wife was happy with the service More

by johns_ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 03, 2025

Kevin was very helpful in getting our car repaired the same day and getting the warranty to pay. We were very pleased More

by dennisdjra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Guntersville Chevrolet responded

We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

April 26, 2025

I absolutely love the whole process! They are so accommodating. Not pushy at all, and only want what's best for you. More

by ANDERS.SANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2025

Schedule service, arrived early, and serviced in a timely manner with info on upcoming required maintenance. More

by dhreeves23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2025 -

Guntersville Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Guntersville Chevrolet

April 17, 2025

Helped very quickly to resolve my problems. Less than 24 hours. Friendly service. Would recommend More

by dr.cmason.do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Everything was great and staff was very friendly and welcoming definitely recommend for all services More

by saraandjazzlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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