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Guntersville Chevrolet

Guntersville, AL

4.8
1,229 Reviews
Guntersville Chevrolet warmly welcomes all North AL drivers! Even if you're a Huntsville or Gadsden motorist with an auto sales, finance or service need, team up with our professionals in Guntersville, AL today.
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11982 US-431

Guntersville, AL

35976

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Showing 1,229 reviews

September 23, 2024

Quick service very helpful and made me feel welcome well recommended to my friends and family. More

by Thomasdewberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2024

My warranty was not honored nor was this warranty disclosed properly at the time of purchase. Terrible customer service. I have purchased 2 vehicles and will NOT BE BACK More

by annette40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Guntersville Chevrolet responded

Hi Annette, Thank you for taking the time to share your feedback. We are very sorry to hear that your recent experience with us left you disappointed. I understand that the service contract you purchased is void when items within the powertrain, like oversized tires, are altered on the vehicle after purchase. We're sorry for any miscommunication on our end about these terms, and we're happy to discuss further if you would like to. Thank you again for reaching out to us, and we wish you all the best! Sincerely, Katie R.

September 21, 2024

I was very pleased and satisfied with my purchase. Everyone was very helpful and made my first car buying experience more than exceptional. It was perfect. More

by Gracie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Woodham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Payne
Sep 29, 2024 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

September 21, 2024

Great establishment. Friendly staff. They were very helpful to meet my every need. Would recommend to everyone. More

by Gracie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Woodham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Payne
Sep 29, 2024 -

Guntersville Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

September 21, 2024

Brent was awesome , courteous and very professional! ! I will recommend him to my friends and family next time they go car shopping More

by pacollins1216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Woodham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 16, 2024

Great communication skills. Very kind to customers and I appreciate that! Thank you for hiring people that know Chevy business! More

by Judi2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

10/10 service. Very transparent and very considerate! Never taking my vehicle anywhere else if possible! More

by Honda97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aerial Cason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Cowart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maeghan Steeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

Always friendly and pleasure to work with. Have always been pleased with their service and hospitality. More

by LINDANMULLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Micheal was a very friendly and wonderful salesman to work with. I like that he wasn’t pushy and seemed like he was willing to work to get me in a car! Unfortunately they couldn’t get numbers where I nee More

by Fbresseale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal Payne
Sep 14, 2024 -

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2024

I had a very enjoyable experience at Guntersville Chevrolet with both the salesman and dealership. They went beyond my expectations. More

by lapate94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Woodham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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