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1,023 Reviews of Gunn Nissan - Service Center
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August 30, 2017
Nightmare on World Car NIssan I took my car to Gunn Nissan since World Car Nissan could not figure out the issues with my 2010 Nissan 370Z. World Car wanted to charge me 2800.00 an I took my car to Gunn Nissan since World Car Nissan could not figure out the issues with my 2010 Nissan 370Z. World Car wanted to charge me 2800.00 and could not guarantee my car would be drivable. They had the car for almost 6 weeks. The Service Writer had no knowledge of the Mechanical Issues my car was having. They said the PCM was one of the issues. Nissan Customer Care was worse. They said they were going to go with what World Car Nissan had diagnosed. I was out of options. I decided to take it to Gunn NIssan because of the recommendations I received from two General Managers from other dealerships. I called and spoke with Ernesto and he guaranteed he would have a diagnosis within an hour. That was very hard to believe however, my son and I were optimistic. I received a call from Ernesto the same day and he told us that he had found the electrical issue. It was not the PCM! I would not have my car today if I would have left it at World Car. I just want to thank all the Nissan Repair Shop employees for there knowledge, expertise and friendliness. More
by Austinhughes
Employees Worked With
Ernesto Gonzalez, Joey
July 27, 2017
Can't fix my Titan XD Unable to fix my truck. Tried a few things then just gave up. Said they contacted Nissan and then they just sit around and wait for some magic person Unable to fix my truck. Tried a few things then just gave up. Said they contacted Nissan and then they just sit around and wait for some magic person from Nissan to contact them. Not proactive at all. Never returned any of my calls and never called me back. Avoid this service department. More
by RALPH WILLIAMSON
Employees Worked With
Jeremy, Mike
May 30, 2017
Great customer service and people are very friendly Great customer Service and people are very friendly I have been coming to Gunn Nissan since I bought my First Nissan and love it. And will be coming Great customer Service and people are very friendly I have been coming to Gunn Nissan since I bought my First Nissan and love it. And will be coming for years to come. More
by wedmhart
May 29, 2017
Customer friendly and promt service. Great service!! I highly recommend this dealership. David took care of my truck and kept me informed on what was going on. He was very courteous and i Great service!! I highly recommend this dealership. David took care of my truck and kept me informed on what was going on. He was very courteous and informative. More
by Richardtruckguy
Employees Worked With
David Dyer
May 27, 2017
Needed my battery replaced This place is awesome...and very friendly ..i was in and out within 45 minutes..service is great...employers are very professional..Joey cabello is a This place is awesome...and very friendly ..i was in and out within 45 minutes..service is great...employers are very professional..Joey cabello is an excellent example of your team leadership... More
by Bguenther
Employees Worked With
Joey cabello
May 27, 2017
Quick and a friendly service Jaime and Joey were extremely helpful. They provided amazing customer service and made sure everything was taken care of for me. Would definitely reco Jaime and Joey were extremely helpful. They provided amazing customer service and made sure everything was taken care of for me. Would definitely recommended to everyone. More
by Stepfanie2088
Employees Worked With
Joey, Jaime Anteola
May 24, 2017
Peace of Mind I have for the most part always gotten top notch service here only a few times was the length of time it took to get my vehicle serviced a issue. But I have for the most part always gotten top notch service here only a few times was the length of time it took to get my vehicle serviced a issue. But the the staff is always great and the techs know what they are doing so I always have peace of mind when I need to make a trip for service. More
by Ekim4891
Employees Worked With
Jose Zamora
May 23, 2017
Recall and warranty work. Took daughters car for brake noise and a recall had a great experience, Armando was great at assisting us and explained everything and also called us Took daughters car for brake noise and a recall had a great experience, Armando was great at assisting us and explained everything and also called us tryout the process. More
by Chris Seiler
Employees Worked With
Armando Enriquez
May 23, 2017
Oil change and tire rotation Made my appointment online, drove up to service bay, took me in, confirmed my appointment, took keys, offered beverages and snacks and they took care Made my appointment online, drove up to service bay, took me in, confirmed my appointment, took keys, offered beverages and snacks and they took care of everything, even washed my car. They explained the recommendations, but did not pressure me into buying anything. Great overall experience More
by Cuevasrich
Employees Worked With
Louis Contreras
May 22, 2017
Great Experience I'm always pleased with the service I receive and the men that assist me. They are all very helpful always and informative. Thank you. I'm always pleased with the service I receive and the men that assist me. They are all very helpful always and informative. Thank you. More
by Patricia72
Employees Worked With
Edwin Huertas-Velazquez
