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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,023 Reviews

1,023 Reviews of Gunn Nissan - Service Center

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May 01, 2018

Very helpful My buying experience at Gunn was excellent. They were up front and honest about everything from the vehicle to financing. Moreover, every time I get More

by sdk1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rio Arguello
April 25, 2018

The service department always leaves me disappointed #1 disappointment the service agent did not follow through with updating my file with his confirmation of the issue with my car, #2 even though I had More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rio Arguello
May 16, 2018 -

Gunn Nissan responded

Hi Gina, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Please call our Service Director Chuck Tarr at (210) 944-4070. Thank you.

April 22, 2018

Great customers service when coming in for maintenance. The folks in the service department are always helpful and offer affordable options for keeping my cars in great condition. That’s why I have purchase More

by Titan/Versa Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hernandez
April 22, 2018

Quality Service One simple price extends to Gunn’s service as well. Very satisfied with maintenance; however the attention to small details has been off. This is the More

by Lala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
April 21, 2018

Pleasant and efficient Lupe was through, responsive, and efficient. Every time I have gone he has taken care of my car needs and went above to ensure I was aware of what wa More

by Orumsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe
April 17, 2018

Service Department I always find the Gunn Nissan Service Department to be honest when it comes to what services my car requires. I pass two other Nissan dealers on my w More

by SatisfiedwithGunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio
April 17, 2018

Carl, my service advisor. Carl is very personable. He take time to ask questions and explains what the needs are and why. I would highly recommend your facility. In fact at my More

by Thunderbreeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl in electronic service , Louis Contreras
April 11, 2018

Excellent experience I love the service I get going to Gunn to get my car serviced. Great staff, friendly and knowledgeable. Go above and beyond for customers. More

by Mduran13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleazar Guerrero
April 05, 2018

Service to check my transmission I was treated very friendly and they kepted me informed throughout the process. They even washed my car which was a very pleasant and unexpected surpr More

by Javi1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio Arguello
March 27, 2018

Great service ,awesome customer service. Great work. Will go back again. Friendly faces . Took good care of me. Will recommend. Thank you for everything. Have a More

by Hotcheetos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Quinone
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