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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,023 Reviews

1,023 Reviews of Gunn Nissan - Service Center

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October 04, 2018

It was great! I had an issue with my vehicle and needed repair. I was given excellent care and made feel like I mattered. Everything was done to make my wait enjoya More

by Ogar07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio Arguello
Oct 04, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 30, 2018

The service guy was very courteous and helpful. Rio updated me with status of service. Gave me options on tires. Very informative. Great customer service. He was very courteous. I would recommend More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio
Oct 01, 2018 -

Gunn Nissan responded

Thank you! We’re glad Rio could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 30, 2018

Oil and transmission fluid change and tire rotation. I was very happy with the service work. However, I wish that it could have been done faster. Perhaps the Dealership should consider having more techni More

by rolandmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thomas
Oct 01, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. However, it seems like you had some concerns. Would you mind reaching out to us directly so that we can learn more about your experience? We'd love the opportunity to understand how we can better serve you moving forward.

September 25, 2018

The Service Manager Rio is Awesome! Never met a nicer, better, awesome service manager, the work performed was A+, I would definitely go back! They make you feel like you are their most More

by EddieV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio Arguello, Chuck Tarr
Sep 26, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 18, 2018

Absolutely fantastic! I'm a service member showing up for service to my vehicle. The experience was absolutely fantastic. Staff was courteous prompt and got my vehicle out More

by Happy Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleazar Guerrero, John Hernandez
Sep 19, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 16, 2018

Service was great! I always bring my vehicle to Gunn Nissan for service and once again they have shown me why I always pick them. From my arrival to my departure Eleazar More

by ngarcia2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleazar Guerrero
Sep 18, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 16, 2018

Fix it. Did a great job. It was done in a timely manner. The rep kept me informed throughout the process. The waiting room was clean an inviting. More

by Jake123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel A.
Sep 18, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

September 16, 2018

In a tight place My car broke down and was towed to dealership and my representative gave me timing status of issue with my vehicle as well as cost and how long the re More

by Express help
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rio in Service
Sep 18, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 14, 2018

Very courteous staff Even when you have to wait the staff is courteous and apologizes for the wait. If there is any delay in timing I am advised as to the progress and up More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thomas in Service
Sep 18, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

September 08, 2018

Oil change service. David was outstanding and attentive. Very different from my last visit with Lupe service advisor whose customer service skills were very poor. David More

by Cat1703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dyer, Joe Ramirez
Sep 11, 2018 -

Gunn Nissan responded

Thank you! We’re glad David could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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