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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,003 Reviews

1,003 Reviews of Gunn Nissan - Service Center

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August 27, 2018

Much Improved I had decided to never go to Gunn again. Terrible service - cost me a tire and they never acknowledged their mistake or that they cared. I thought I More

by Rp106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Diaz
Aug 29, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 27, 2018

Service I went to my oil change service. I showed a 50% off coupon to the advisor and I still pay 41.86 for the oil change ....is to much money. More

by Jose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eleazar Guerrero
Aug 28, 2018 -

Gunn Nissan responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our service team.

August 23, 2018

Wonderful place to do business. I recently took my truck to Gunn Nissan to get serviced and I was greeted by friendly staff members. Everyone was professional and courteous and my ve More

by jjsantos87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lupe Lara , Roy Castillo
Aug 29, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

August 23, 2018

Service Gunn Nissan is all and all a good place to do business. The staff is friendly and knowledgeable. The only negative thing is the wait time for servicin More

by leimon30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hernandez
Aug 29, 2018 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. However, it seems like you had some concerns with the time wait. The needs of our customers are always our top concern and have passed along your comment to our service team.

August 21, 2018

Awesome Team Joel was very friendly,professional helpful Knowledgeable and team.Two thumbs up for there help,job well done I would truly recommend this team to any More

by Rafael923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Aguilar
Aug 29, 2018 -

Gunn Nissan responded

Thank you! We’re glad Joel could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 21, 2018

Joel Aguilar provided great service! As a person who has very little knowledge about cars, I greatly appreciated Joel Aguilar,Express Advisor, assistance in getting my car fixed! I reall More

by 1Ilovegorda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Aguilar
Aug 29, 2018 -

Gunn Nissan responded

Thank you! We’re glad Joel could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 19, 2018

Great service and great attitude with service writer No issues what so ever everytime I'm at the dealership. OK maybe one problem the mens restroom could use some attention try febreze. I've already purc More

by Eduardo Magana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleazar Guerrero
Aug 29, 2018 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 17, 2018

Service of 2016 Titan CD Exceptionally professional, honest and thorough! And thoughtful. I have been to All other Nissan Dealerships service departments and can tell you from More

by Titan toy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Fot
Aug 29, 2018 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

August 17, 2018

Cares until you sign on the dotted line. I bought a new Altima in 2010. I had a pleasant buying experience at the point of purchase. I even bought the extra coverage when I financed. Fast for More

by Bell210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Zapata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Alvis, Vince Brown
Aug 29, 2018 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team.

August 15, 2018

Regular Maintenance Visit The people at Gunn Nissan really know what they are doing! I was in and out in less than an hour, and staff are polite, cost is reasonable, and the wa More

by Marsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe, Rudy
Aug 29, 2018 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

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