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1,004 Reviews of Gunn Nissan - Service Center
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May 04, 2019
Best choice ever since relocating to San Antonio, Texas. I had the greatest experience at GUNN’s NISSAN a few days ago. What a time saver to be able to schedule my oil change online. I arrived early and Ma I had the greatest experience at GUNN’s NISSAN a few days ago. What a time saver to be able to schedule my oil change online. I arrived early and Mark got me out early. The service is spectacular and the waiting area was pleasantly unexpected with complimentary Starbucks coffee, tea and a breakfast snack. I’m from Boston, so we drink tea and they actually had a nice variety. Gunn’s was recommended to me and now I see why. This was one recommendation that was actually a great experience unlike many you often hear about. Until my next visit! My third NISSAN will be from Gunn’s Nissan for sure. Kind Regards, Jamison More
by SIR JAMISON
Employees Worked With
Mark Coahuilas
May 03, 2019
Negligence to detail Oil changes and tire rotation can typically take 1 1/2 -2 1/2 hours. Fair enough, but dealerships have to realize they can be done cheaper and quicke Oil changes and tire rotation can typically take 1 1/2 -2 1/2 hours. Fair enough, but dealerships have to realize they can be done cheaper and quicker elsewhere. To compensate for this they market the idea that a complimentary car wash will return your car cleaner than when you brought it in. Twice now that hasn't happened. I saw my car pulled of the rack and waited 54 minutes waiting for it to be returned cleaner than when I brought it in. Nothing had been done...at all (again) and I complained to the service department and it was returned nice and clean 14 minutes later. This is the 5th car I bought from Gunn Nissan. Standards there have changed with their hiring careless employees . I haven't asked for anything additional performed. My expectations haven't changed but management needs to know what's not being done anymore. I have the highest respect for the employees listed below. The problem exists between the mechanic that completes the necessary work and the Cavalier attitude of person running the car through the car wash and returning it to the customer. More
by PJGreener
Employees Worked With
Other Employees :
A.K. (F&I) Isaac (F&I) Keli (Sales), Isaac Chacon, Akaki Tsutskirikze, Edward Goldstein, Daisy Mendiola
May 01, 2019
Excellent service before and after the sale is what you get at Gunn. I always know they will be honest with me about the service required on my car. before and after the sale is what you get at Gunn. I always know they will be honest with me about the service required on my car. More
by Sylvia
Employees Worked With
Louis Contreras
April 26, 2019
Alignment Took my Subaru for an alignment because of their in ground alignment rack. Tech aligned the car perfectly and exceptional customer service from John V Took my Subaru for an alignment because of their in ground alignment rack. Tech aligned the car perfectly and exceptional customer service from John Vasquez More
by Artichokiee
Employees Worked With
John Vasquez
April 22, 2019
Oil change and checked brakes Excellent service from Louis Contreras at Gunn Nissan. Will recommend to anyone who wants service done well. I had great service and since I had t Excellent service from Louis Contreras at Gunn Nissan. Will recommend to anyone who wants service done well. I had great service and since I had to leave my car to be checked I got free transportation to my home and back. Thank you Gunn Nissan for caring and putting your customers first. More
by Fausto
Employees Worked With
Louis Contreras
April 21, 2019
Car Servicing As always we were taken care of in a timely manner. Eric is service was great and made sure everything was done properly. Eric Andrade too care of As always we were taken care of in a timely manner. Eric is service was great and made sure everything was done properly. Eric Andrade too care of us as we waited and decided that our next vehicle will be a Pathfinder. More
by Juan1954
Employees Worked With
Eric in Service and Eric Andrade in Sales
April 11, 2019
Air Conditioner Compressor Albert, service manager took good care of me. My car was only there less than 2 days. My car was ready when he said it would be. Albert, service manager took good care of me. My car was only there less than 2 days. My car was ready when he said it would be. More
by Car Repair
Employees Worked With
Albert Cantu
April 10, 2019
Best parts buying experience! I came in to take advantage of a promo that Gunn Nissan was running on tires. I was greeted by David Dyer and my experience was very pleasant! He show I came in to take advantage of a promo that Gunn Nissan was running on tires. I was greeted by David Dyer and my experience was very pleasant! He showed me the tires I came in to inquire about to make sure they were the right size. After the transaction, he helped me load the tires into my car! Very pleasant service advisor and awesome service start to finish. Will visit again for anything I need. Thanks! More
by SubiFanEJ25
Employees Worked With
David Dyer
April 03, 2019
Provided Constant Car Status They have a giant TV screen that tells you the progress of your car so you know at all times where they are in finishing the job. I love this. Erik R They have a giant TV screen that tells you the progress of your car so you know at all times where they are in finishing the job. I love this. Erik Rodriguez was delightful and professional. More
by ExpertReviewer!
Employees Worked With
Erik Rodriguez
March 31, 2019
Sales service is great Service for maintenance not This is my first Nissan and I've had to do quiet a bit of expensive maintenance on it compared to my 4 other Chevrolet vehicles. $624 yesterday on fro This is my first Nissan and I've had to do quiet a bit of expensive maintenance on it compared to my 4 other Chevrolet vehicles. $624 yesterday on front brakes, fuel injectors, and oil change when amount quoted should have been around $475. I never paid so much out of pocket on other vehicles. Them because I used a $30 off per axle specuial that Nissan has I wasn't allowed to use my $53 in service points which have really saved me. Was pretty frustrating. More
by Jaelyn22!
Employees Worked With
Not listed
