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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,023 Reviews

1,023 Reviews of Gunn Nissan - Service Center

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July 06, 2019

Car Maintenance I always have a great experience when I go to Nissan to get my oil change. However the wait is a bit too long, but it's definately worth the wait. The More

by Pat67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Contreras
Jul 09, 2019 -

Gunn Nissan responded

Thank you for coming to see us! Let us know if there is ever anything we can do for you.

July 05, 2019

Oil Change Coupon I went for an oil change but I have a coupon that I won for a free oil change. The lady that welcome me told me that I need to pay 45.00 for the diffe More

by alfonsoh
Recommend Dealer
No
Employees Worked With
Alyssa, Peter Campos
July 04, 2019

Warranty and Oil Change I took my vehicle in for a tire inspection, oil change and tire rotation. While routine in nature, the tire inspection revealed a nail in the sidewall More

by fdieck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hernandez, Edward Goldstein
Jul 09, 2019 -

Gunn Nissan responded

Thank you for choosing Gunn! So glad you had a great experience.

July 04, 2019

Excellent service Maintenance service was quick. Mud flaps fixed at no extra cost. Car was washed and vacuumed well. Advisor was polite and helpful. The waiting area More

by LoisB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Asevedo, Abraham Novy, Dennis Manlapaz
Jul 09, 2019 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 02, 2019

Nissan SV titan oil and filter change I really like the service and I liked the car wash and the cleaning after the oil change is very good yes I am going to come back More

by Bea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Her name is Felicia
Jul 03, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

June 30, 2019

Gunn Nissan - Great service David was great to work with at Gunn Nissan. My car was in and out within hours of taking it there for a underneath panel replacement . Fast, friendly More

by MRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Valdez Jr
Jul 01, 2019 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

June 29, 2019

Great Store Great People Very friendly and professional store. The service manager greeted me and made sure I was taken care of. Highly recommend this store, this brand. Thank More

by Betty Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy Mendiola
Jul 01, 2019 -

Gunn Nissan responded

Thanks, Betty! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

June 28, 2019

Lack of communication Told 2-3 hours for update on my vehicle after 4.5hrs I had to call and no one was able to give me a status. So I waited an additional 1.5hrs and stil More

by JaneD
Recommend Dealer
No
Employees Worked With
Alberio Cantu, Edgar assistant director
June 28, 2019

Great Service Experience! I had an outstanding service experience and would recommend this dealership to anyone. My family and I have purchased 7 vehicles from Gunn Nissan. The More

by Afernandez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Cowden
Jul 01, 2019 -

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 28, 2019

Visit with Nissan/first time I dealt with Kris on my visit there. He was very pleasant and knowledgeable. I would like to think that all your associates are like him. More

by Hawaii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristopher A.
Jul 01, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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