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Gunn Nissan - Service Center

San Antonio, TX

4.8
1,024 Reviews

1,024 Reviews of Gunn Nissan - Service Center

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January 27, 2020

Quoted 2 hour wait and only took an hour. Car was supposed to be washed, but left half clean and dried dirt on. License plate was bent like crazy. Was told wouldnt pass inspection due to worn brakes. More

by Victoriaz0816
Recommend Dealer
Yes
Employees Worked With
JT in service
January 27, 2020

Great experience, as usual I was treated courteously and respectfully, and all my questions were answered. The service was done as promised and my truck was ready on time. They More

by gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dyer and Lola
Jan 28, 2020 -

Gunn Nissan responded

Thanks for letting us know, Gloria. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 26, 2020

My service provider at Gunn Nissan, Louis Contreras, always provides the most helpful and timely service and advice! I have always, and will continue, to use Gunn for all my automotive needs. More

by Mark k
Recommend Dealer
Yes
Employees Worked With
John Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Contreras
Jan 28, 2020 -

Gunn Nissan responded

Thanks, Mark! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 26, 2020

Excellent service like every time I need to go to do my Nissan service was quick great job from Juan Diaz awesome experience like always. More

by Abel
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Jan 28, 2020 -

Gunn Nissan responded

Thank you, Abel! We’re glad Juan could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

January 24, 2020

Very friendly and amazing staff. I was greeted upon arrival and needs were immediately addressed. GUNN makes getting your vehicle serviced a pleasant and no hassle experience. More

by Mrdrhow
Recommend Dealer
Yes
Employees Worked With
John Thomas
Jan 24, 2020 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 21, 2020

I was in and out on a walk-in appointment less than two hours. Alberto help locate my wheel lock tool and had it available for pick up when I arrived back. More

by Bmosley
Recommend Dealer
Yes
Employees Worked With
Alberio Cantu
Jan 22, 2020 -

Gunn Nissan responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 21, 2020

Found more wrong for a pretty new car than I thought. Said I had to do all recommendations at once. Said I was picking car up and did not tell me what time they close. But, after hours, did help me get m More

by stephflores010
Recommend Dealer
No
Employees Worked With
Albert Cantu
January 18, 2020

Professional quick courteous service. I had an appointment and everything was done as expected. They called with a couple of service items they had discovered that needed to be done and gave me p More

by Patsy
Recommend Dealer
Yes
Employees Worked With
John Thomas
Jan 21, 2020 -

Gunn Nissan responded

Thank you so much, Patsy! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 15, 2020

I went in to get an oil change and tire rotation. When they inspected my car the notice that my battery was not working correctly so I was given a new battery. I also didn’t have to pay for the battery, b More

by B Hunter
Recommend Dealer
Yes
Employees Worked With
Darren
Jan 16, 2020 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 15, 2020

Just returned from out of state with the passing of my mother, and was past due for routine oil change. Roland was caring and showed great compassion and attention to my circumstances at this time. I depe More

by Linda
Recommend Dealer
Yes
Employees Worked With
Roland Pompa
Jan 16, 2020 -

Gunn Nissan responded

Thanks, Linda. We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you. Hope to see you here again soon.

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