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1,005 Reviews of Gunn Nissan - Service Center
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March 09, 2021
Great service! Much faster than I expected and customer service was superb! Very thorough and clear about the service done. Loved the experience working with them! service was superb! Very thorough and clear about the service done. Loved the experience working with them! More
by Briana G.
Employees Worked With
Krystal
March 08, 2021
I took my car in this Saturday with an appointment at 11:30am. I did not leave till 1:30. Why have us make an appointment if your not going to stick with it and just shuffle everybody around cause your “ 11:30am. I did not leave till 1:30. Why have us make an appointment if your not going to stick with it and just shuffle everybody around cause your “extra busy”. I asked how long it will be and the service advisor said two hours or more I añales then why did I make an appointment if I still have to wait so long specially for just a simple oil change. She said they were “real busy” and will get to me as soon as possible because I have an appointment. That to me does not sound like somebody that has an actual appointment and needs to be worked on at the appointment time. More
by dereck777
Employees Worked With
Daisy Mendiola
March 03, 2021
To start off I want to say I really love the car. Nissan kick 2019 but since the very first time not even a month I started having problems with the vehicle. first it was passenger side wheel bearing then i kick 2019 but since the very first time not even a month I started having problems with the vehicle. first it was passenger side wheel bearing then it was driver side wheel bearing then they said it was transmission related .the radio would go wacky and this is all before 20,000 miles on the vehicle then have to keep taking it back for the crash sensors going off lights on the dash keep coming on randomly. So we keep going back every other week and leave it for the dealer to fix the bugs out, but they keep coming back . I might be thinking about returning the vehicle back to the dealer after all the fixes been made ic they keep coming back . More
by Sunsoakeddayz
February 25, 2021
Had an amazing experience, my service advisor David Dyer showed unmatched professionalism and made sure I was taken care of. He also made sure my vehicle was finished promptly. Best experience of a dealersh showed unmatched professionalism and made sure I was taken care of. He also made sure my vehicle was finished promptly. Best experience of a dealership by far More
by Nissan Customer
Employees Worked With
James Munn
February 25, 2021
Hello, Since 2016 I have nothing but great things to say about Gunn Nissan Service Advisors & Technicians. Express Service Advisor Felicia Aragon is top notch! Very pleasant demeanor constantly keep you inf about Gunn Nissan Service Advisors & Technicians. Express Service Advisor Felicia Aragon is top notch! Very pleasant demeanor constantly keep you inform and notify you if your vehicle need any other attention besides what you requested. ASE Technician Alec Elder: What can i say. I always watch him work on my Armada. His knowledge show years of experience as a tech and is a great access to Gunn Nissan. As a retired Aviation mechanic/ crew chief there certain criteria you must follow working on a bird. I see Alex have the same momentium and pride. In conclusion, I'll always "TRUST" my armada and any future Nissan to Gunn. More
by mhenry5
Employees Worked With
Felicia Aragon Express service Advisor
February 21, 2021
I typically don’t service my car at Gunn but went to do breaks and oil change. Mike Tellis helped me he had great communication and was very professional and they offer specials/coupons on their website. breaks and oil change. Mike Tellis helped me he had great communication and was very professional and they offer specials/coupons on their website. I am going back to do mor services. Thanks! More
by vern
Employees Worked With
Mike Tellis
February 10, 2021
Gunn Nissan has a great service center. The reps are knowledgeable, polite and courteous. Mike did a great job! Asked for info regarding something else and he was extremely helpful. knowledgeable, polite and courteous. Mike did a great job! Asked for info regarding something else and he was extremely helpful. More
by Paulette
Employees Worked With
Mike Tellis
February 07, 2021
JT, our service advisor, was great. Very friendly and helpful regarding vehicle inspection. The estimated wait time was as predicted. Jorge in sales assisted us with an extended warranty purchase. He w helpful regarding vehicle inspection. The estimated wait time was as predicted. Jorge in sales assisted us with an extended warranty purchase. He was knowledgeable and courteous. More
by BeccaV
Employees Worked With
Jorge Casaus, John Thomas (JT)
