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Gunn Nissan
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Once again they show me how terrible their service is This is the third time I’ve used Gunn Nissan service and again they showed they have no customer service. For some reason if you take your vehicle in This is the third time I’ve used Gunn Nissan service and again they showed they have no customer service. For some reason if you take your vehicle in for an oil change they need to adjust some of your controls. They also went through some of my items left in the truck. I plan on putting a camera in before i take it for its next oil change. My service rep came to me telling me that at 12k miles i needed an air filter so i said fine put a new one in. He told me the truck will be ready in about 20 mins. One hour and 30 mins later i went looking for my truck. They couldn’t find me in the system after i told the lady my name 5 times. They couldn’t find my paperwork or keys. This is just terrible customer service from Gunn Nissan. They are batting 3 for 3. More
Initial oil change/tire rotation Great service and attention—Service rep Travis superb—helpful, professional and supportive! Answered all my questions, provided good future service a Great service and attention—Service rep Travis superb—helpful, professional and supportive! Answered all my questions, provided good future service advice and recommendations. Great experience More
Service/repair Gunn does a great job at a fair price. I like that I can make an appointment and John Vazquez, my service advisor, is always on top of things. Gunn does a great job at a fair price. I like that I can make an appointment and John Vazquez, my service advisor, is always on top of things. More
Exceptional Buying Experience Being an previous Toyota/Lexus buyer. My first experience with Nissan was exceptional no back and forth negotiating facts were given up front. We mad Being an previous Toyota/Lexus buyer. My first experience with Nissan was exceptional no back and forth negotiating facts were given up front. We made our decision and was out the door. Our salesman Eric, Manager Mark and Finance guy Derrick were all spectacular.... we called Nissan spoke to Eric told him what we’re looking, he delivered. More
Vehicle purchase The salesman Gabriel was very friendly and fair. No pressure in buying the vehicle. Everything was handled professionally and quickly. I will be back! The salesman Gabriel was very friendly and fair. No pressure in buying the vehicle. Everything was handled professionally and quickly. I will be back! Great dealership More
1st Vehicle Service Had a great experience with the Gunn Nissan Service Center. 1st time with my new car. Amenities throughout and comfortable seating. I talked with Joe, Had a great experience with the Gunn Nissan Service Center. 1st time with my new car. Amenities throughout and comfortable seating. I talked with Joe, who sold me my Nissan Murano. I had a few questions about my interior and he took care of it on the spot while my car was in service. It was a nice touch that they cleaned my car afterwards. It may be normal in a lot of places but its never happened to the previous vehicles that I have owned. all in all it was good to go. More
Interior light assembly replacement. I live in a town 150 miles away for dealership, my light assembly was at the parts department and a date was set up for installation. According to ser I live in a town 150 miles away for dealership, my light assembly was at the parts department and a date was set up for installation. According to service department this would take about 4 hours for installation, I left home at 5 in the morning with my family I arrived at the dealership at 8:30 left my truck. An oil change an tire rotation was also going to be done, Tech told me that truck should be ready about 2 PM, I called at 4 PM and it still wasn’t ready e said it should be done about 5. Tech called me and informed me that that light assembly was sent back to Nissan. Service dept. only did oil change , they gave me paperwork saying that an oil change, and tire rotation was done. And after checking my vechicle i saw that that the rotatation was not done. I waited since i bought the truck for the light assembly then they send it back, after spending my whole day since early in the morning in risk of having an accident on the road just for and oil change. More
Fantastic I have bought numerous cars from Gunn Nissan over the years and will not go anywhere else. Frank Wallace is one of kind and explains the process down I have bought numerous cars from Gunn Nissan over the years and will not go anywhere else. Frank Wallace is one of kind and explains the process down to the penny. I would highly recommend this dealership to anyone that is looking for a car or truck. More
Stellar Service I am very happy with my trade up to a Nissan Pathfinder and enthusiastically recommending Gunn Nissan for your next purchase. I want to personally th I am very happy with my trade up to a Nissan Pathfinder and enthusiastically recommending Gunn Nissan for your next purchase. I want to personally thank Reza Shahim, Abe Novy, Roy Castillo, and Moe the man who finalized the transaction; they provide stellar service and truly care about fitting the right car, at the right price, with the client. Go see Reza Shahim! He'll take care of you! More
Easiest car purchase ever Buying my 2018 Rogue at Gunn Nissan was the easiest car buying experience I’ve ever had. With the guidance of my salesperson, Frank Wallace, the enti Buying my 2018 Rogue at Gunn Nissan was the easiest car buying experience I’ve ever had. With the guidance of my salesperson, Frank Wallace, the entire process took less than two hours. From completing the online credit app to driving away from the dealership, Every step went smoothly and stress free. I will always buy from Gunn in the future. More