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Gunn Nissan

San Antonio, TX

4.9
1,745 Reviews
Gunn Nissan in San Antonio, TX, also serving near Austin, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Nissan will professionally fit you into the automobile of your choice. Gunn Nissan has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Nissan offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 768-5020 if you have any questions or comments. Gunn Nissan offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Nissan parts and accessories
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750 NE Loop 410

San Antonio, TX

78209

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Showing 1,745 reviews

January 14, 2019

Once again they show me how terrible their service is This is the third time I’ve used Gunn Nissan service and again they showed they have no customer service. For some reason if you take your vehicle in More

by Jv
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Sanchez
Jan 14, 2019 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team. In the meantime, if you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward.

January 10, 2019

Initial oil change/tire rotation Great service and attention—Service rep Travis superb—helpful, professional and supportive! Answered all my questions, provided good future service a More

by Colonel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Joe Ramirez
Jan 10, 2019 -

Gunn Nissan responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 10, 2019

Service/repair Gunn does a great job at a fair price. I like that I can make an appointment and John Vazquez, my service advisor, is always on top of things. More

by Mark k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vasquez
Jan 10, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 10, 2019

Exceptional Buying Experience Being an previous Toyota/Lexus buyer. My first experience with Nissan was exceptional no back and forth negotiating facts were given up front. We mad More

by cwright2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Salesman , Mark Anthony Garcia, Derrick Berlanga
Jan 10, 2019 -

Gunn Nissan responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

January 09, 2019

Vehicle purchase The salesman Gabriel was very friendly and fair. No pressure in buying the vehicle. Everything was handled professionally and quickly. I will be back! More

by J5590m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel De la Garza, Derrick Berlanga
Jan 09, 2019 -

Gunn Nissan responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

January 04, 2019

1st Vehicle Service Had a great experience with the Gunn Nissan Service Center. 1st time with my new car. Amenities throughout and comfortable seating. I talked with Joe, More

by JM5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akaki Tsutskirikze, Joe Ramirez
Jan 04, 2019 -

Gunn Nissan responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 01, 2019

Interior light assembly replacement. I live in a town 150 miles away for dealership, my light assembly was at the parts department and a date was set up for installation. According to ser More

by Mata2812
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hernandez
Jan 02, 2019 -

Gunn Nissan responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. The needs of our customers are always our top concern and have passed along your comment to our service team. In the meantime, if you would like to discuss in what ways we can improve, please reach out to us directly. You can ask for our Service Director, Chuck Neuman at 210-496-0806. We'd love the opportunity to understand how we can better serve you moving forward.

December 29, 2018

Fantastic I have bought numerous cars from Gunn Nissan over the years and will not go anywhere else. Frank Wallace is one of kind and explains the process down More

by Redhead111174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Manlapaz
Dec 31, 2018 -

Gunn Nissan responded

Thank you,! We’re glad Frank could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 29, 2018

Stellar Service I am very happy with my trade up to a Nissan Pathfinder and enthusiastically recommending Gunn Nissan for your next purchase. I want to personally th More

by mbarealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Shahim, Abraham Novy, Roy Castillo, Peter Campos
Dec 31, 2018 -

Gunn Nissan responded

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!

December 29, 2018

Easiest car purchase ever Buying my 2018 Rogue at Gunn Nissan was the easiest car buying experience I’ve ever had. With the guidance of my salesperson, Frank Wallace, the enti More

by Paul.Petri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Humeidi
Dec 31, 2018 -

Gunn Nissan responded

Thanks for the review! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy!

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