Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gunn Nissan
San Antonio, TX
1,775 Reviews
Gunn Nissan in San Antonio, TX, also serving near Austin, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Nissan will professionally fit you into the automobile of your choice.
Gunn Nissan has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Nissan offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 768-5020 if you have any questions or comments.
Gunn Nissan offers a full line of service areas including:
New Automobile Sales
Pre-owned automobile Sales
Auto Loans and Financing
Certified service department
Full selection of Nissan parts and accessories
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,775 reviews
July 29, 2019
2014 Mustang I bought a beautiful 2014 Mustang with only 35,000 miles at a great price and very happy with it. Frank Wallace was the name of salesman and was grea I bought a beautiful 2014 Mustang with only 35,000 miles at a great price and very happy with it. Frank Wallace was the name of salesman and was great. Overall my experience was excellent at this dealership More
by Tony 60
July 24, 2019
Reliable and good Dropped the car in the morning, they have a shuttle if you need a ride... did a recall, oil change and diagnostic for an electrical problem I encounte Dropped the car in the morning, they have a shuttle if you need a ride... did a recall, oil change and diagnostic for an electrical problem I encountered. Everything was covered and my car was ready before noon. Only thing I missed was my usual complementary car wash. More
by Mysterri
Employees Worked With
Albert
July 23, 2019
First time at this dealership Ask for Alyssa Miller see is very knowledgeable and ask very specific questions that anyone can understand about any issues with the vehicle. If I eve Ask for Alyssa Miller see is very knowledgeable and ask very specific questions that anyone can understand about any issues with the vehicle. If I ever need to go back I'll be looking for her. More
by Roque 1
Employees Worked With
Alyssa Miller
July 23, 2019
Bad customer service This was my second service done to my car purchased through Gunn. First service for my oil change was great. But this time it was really crappy the se This was my second service done to my car purchased through Gunn. First service for my oil change was great. But this time it was really crappy the second we walked in the door. Our service Rep seemed bummed. He didn’t introduce himself or seem enthusiastic to help. He didn’t even acknowledge my significant other in which he felt disrespected. We had an appt at 9am. Didn’t leave til after 1pm. Our Service Rep didn’t really give much detail about charges for repair when asked. We ended up paying over $200 just for labor. The replacement parts were under $20 and it was a simple fix that I being a female could’ve done myself. What a waste of time and money. More
by Jes3364
Employees Worked With
Mr. Sanchez
July 17, 2019
Unforgettable Experience We were given great service, personable and professional courtesy, and they even went beyond our Expectation by replacing our car keys batteries for f We were given great service, personable and professional courtesy, and they even went beyond our Expectation by replacing our car keys batteries for free which demonstrated their great quality service. More
by Hema 👍🏼
Employees Worked With
Travis Cowden
July 17, 2019
Salesperson made the difference Hilary listened, learned what we needed and led us to a great solution....My niece loves the car! Also, Hilary was knowledgeable, straight forward, Hilary listened, learned what we needed and led us to a great solution....My niece loves the car! Also, Hilary was knowledgeable, straight forward, kind, and championed the brand, the dealership, and the product. Looking forward to being wowed again. Because of this experience My brother wants to buy his next car from her. Best, Leo M More
by Leo
July 15, 2019
Great preOwned vehicle The Gunn team posted a great price, hit the vehicle all ready for us and made quick work on the transaction side. Very professional and great to work The Gunn team posted a great price, hit the vehicle all ready for us and made quick work on the transaction side. Very professional and great to work with. Recommended! More
by Richard ATX
Employees Worked With
Alex Carerra
July 12, 2019
My Nail In The Tire I was greeted and assisted with my concern to have my tired repaired under my warranty. Was provided an estimate time for the eval & repair, along wit I was greeted and assisted with my concern to have my tired repaired under my warranty. Was provided an estimate time for the eval & repair, along with a car wash. Offered if I wanted to wait or have the shuttle take me to another destination until my car was ready. Always nice to have choices. Thank you! More
by Natalie1966!
July 11, 2019
2019 Nissan Rogue Another quick, easy, great car buying experience. This is my third new car purchased from Gunn Nissan and salesman Frank Wallace. He’s the best. Another quick, easy, great car buying experience. This is my third new car purchased from Gunn Nissan and salesman Frank Wallace. He’s the best. More
by JBM5134
July 07, 2019
Bad experience in service with Ralph and service Overall at first service was great then towards the end everything just flipped upside down with our service advisor Ralph. We had a vehicle go in wit Overall at first service was great then towards the end everything just flipped upside down with our service advisor Ralph. We had a vehicle go in with major transmission service repair and had extended warranty so extended warranty took care of the bill and Ralph was our service advisor. There’s a hidden section in the extended warranty that states they do not take care of taxes or fluids so upon speaking to Ralph we agreed that we will pay for it. About a week later our transmission was repaired and we got a call from Ralph stating it was ready but we needed to replace the battery because it was not holding charge, so I sent my mother into pick up the vehicle and I completely forgot about the extra charge on taxes and fluid so she ended up paying for it. I wanted to take care of the bill over the phone with my card and Ralph if he can do me a favor and reimburse my mother and take a credit card over the phone for me because I am responsible for the vehicle. His whole customer service attitude changed at that point the gentleman got very distraught And said that he cannot do it. I actually asked to speak to somebody else to see if it could be done looks like Ralph just didn’t want to deal with the hassle he told me it’s gonna take a while I told him it’s fine, then my mother heard him in the background complaining to other employees on what we wanted to do as far is she getting her money back and how I wanted to take care of the bill my credit card over the phone. I never thought it would be a big deal, Ralph just didn’t want to deal with the hassle, at this point he got very rude and inconvenienced so then I asked to speak to a service director and it took a while to get a service director to help me out.The service advisor ended up speaking to me and he ended up taking care of whatever he had to take care of. When we received our vehicle the hood was out of place and didn’t seem to close all the way which was not like that before Gunn Nissan worked on it. Spoke to the service director and he said he couldn’t take care of it and after all the frustration we’ve been through we told him we just wanted our car back and going to speak to a general manager on this situation I’m just not getting any help from Gunn Nissan. We asked the receptionist and was told GM was in a meeting and still haven’t spoken to him. Upon driving my vehicle and replacing the battery which Ralph said it needed there was more issues involved so we had to take the vehicle in again for other issues not checked by their services. We were not offered a loaner vehicle or anything else I hope this review helps other consumers before taking your vehicle into Gunn Nissan try to avoid Ralph definitely. More
by amun1982
Employees Worked With
Ralph Landt III
