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Gunn Honda - Service Center

San Antonio, TX

4.7
2,060 Reviews
Call Service Center (210) 361-9784

2,060 Reviews of Gunn Honda - Service Center

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October 21, 2024

The personnel was friendly and efficient. They detected a damaged tire and changed it very fast. More

by juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 22, 2024 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear our team provided friendly and efficient service, and that they were able to detect and replace your damaged tire quickly. Your safety and satisfaction are our top priorities. We appreciate your trust in us! Thank you for choosing Gunn Honda.

October 19, 2024

Disappointed. Upsell, upsell, upsell from the moment I arrived until the mine I left this Honda dealership. Something changed here since my last visit with one o More

by HondaCarOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn, Robert Alaquine
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Oct 22, 2024 -

Gunn Honda responded

Thank you for sharing your feedback. We're truly sorry to hear about your recent experience, as it doesn't reflect the standard of service we strive for. Your concerns are important to us, and we'll work to ensure this doesn’t happen again. If you’d like to discuss this further, we’d appreciate the opportunity to make things right.

October 18, 2024

Great and friendly service. Car was ready sooner than promised after oil change and tire rotation. More

by NR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
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Oct 18, 2024 -

Gunn Honda responded

Thank you for your review! We're glad to hear you had a great experience with our friendly service team. It's always a bonus when your car is ready sooner than expected! We appreciate your feedback and look forward to serving you again!

October 17, 2024

Gunn has provided consistent and friendly service over for years, why I have continued to return for my Honda service More

by Josh S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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Oct 18, 2024 -

Gunn Honda responded

Thank you for your loyalty and for sharing your experience! We’re delighted to hear that you’ve received consistent and friendly service from us over the years. It’s always a pleasure to assist you with your Honda service, and we look forward to continuing to serve you in the future!

October 14, 2024

Very fast and quality service. Polite reps. Everyone there was friendly and said hello. Great all around More

by Aultsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall specific name but it was guy running the express service lane
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Oct 15, 2024 -

Gunn Honda responded

Thank you for your kind words! We're glad to hear you had a fast and quality service experience, and that our team’s friendliness stood out to you. We appreciate your feedback and look forward to welcoming you back again soon!

October 12, 2024

Gunn Honda service department is very reliable; we’ve been long-time Honda owners for decades. Toni S was very helpful in getting our Accord serviced efficiently, & we appreciate it. Thank you. More

by nchavana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
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Oct 15, 2024 -

Gunn Honda responded

Thank you for your continued trust and loyalty over the years! We’re so glad to hear that Toni provided efficient service for your Accord and that our service department has been reliable for you. We truly appreciate your feedback and look forward to serving you and your Honda for many more years to come!

October 12, 2024

Toni Simpson was great! He always does a good job, excellent service.. As long as he’s here , he’s my guy! More

by aleeretiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
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Oct 15, 2024 -

Gunn Honda responded

Thank you so much for your wonderful review! We're thrilled to hear that Toni continues to provide you with excellent service. We'll be sure to share your kind words with him, and we're glad to know he’s earned your trust. We look forward to serving you again soon!

October 11, 2024

My car’s service was fast and accurate. They kept in touch with me regarding needed services. More

by sdlr297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
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Oct 15, 2024 -

Gunn Honda responded

Thank you for your review! We're glad to hear that your service was fast and accurate, and that our team kept you updated throughout the process. We appreciate your feedback and look forward to assisting you again!

October 08, 2024

It was Great service and completed in timely manner. Rosa was very communicative via text messages. More

by jdoraz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear that you had a great service experience and that everything was completed in a timely manner. It's wonderful to know that Rosa kept you updated through text messages. We look forward to serving you again in the future!

October 01, 2024

It was respectful and quick service. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Gunn Honda responded

Thank you for sharing your experience! We're glad to hear that you received respectful and quick service. It's important to us that our customers feel confident in our professionalism, and we're happy we could provide honest service without pressuring unnecessary repairs. We appreciate your trust!

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