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Gunn Honda - Service Center

San Antonio, TX

4.7
2,055 Reviews

2,055 Reviews of Gunn Honda - Service Center

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September 21, 2021

Good service and friendly customer service. Thank you! Will see you again for my next service check. More

by Lovemyhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad in service dept
Sep 21, 2021 -

Gunn Honda responded

Lovemyhonda, thank you so very much for taking the time to leave a review and a FIVE STAR rating! I am proud to know that our team delivered professional and friendly service to you during your recent visit and that we were able to service your vehicle so quickly. We look forward to seeing you again at Gunn.

September 19, 2021

Had a recall to be done. It was estimated to take 4 to 5 hours. When I got there Toni told me it wouldbe 3 to 3 1/2, which was good since I was waiting there. Completed it in less than 3 hours. Toni w More

by Dick Thomas
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toni
Sep 21, 2021 -

Gunn Honda responded

Dick, you made my day! I am so glad to hear that Toni was able to accurately diagnose your vehicle. I am proud of our service team and will pass on your comments to her leadership team. Going above and beyond for our customers is what Gunn is known for and I am proud we delivered that level of service to you. We look forward to welcoming you back to Gunn.

September 18, 2021

I took my CRV in for a 12,000 mile checkYesterday at I took my CRV in for a 12,000 mile check Yesterday at Gunn. Bobby, the service representative was professional as well as helpful. When told I had More

by llcates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Believe it was Bobby, but not sure if last name.
Feb 15, 2022 -

Gunn Honda responded

Llcates, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Bobby delivered the excellent service we strive to provide each customer and that he exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Honda. Drive safe

September 17, 2021

Had to go in for possible recall and software update. Very professional and took less time than I had expected. More

by TLR
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Feb 15, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

September 16, 2021

Rosa has helped me at this dealership. She is very nice and helpful. I will definitely ask for her again!! More

by mikeg1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Gunn Honda responded

Thank you, Mike! We’re glad Rosa could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 16, 2021

Used early bird service. Prompt attention. Courteous service. Work was done quickly and payment was completed. Great experience. More

by Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pastramo
Sep 16, 2021 -

Gunn Honda responded

Green, thank you for taking the time to leave this super FIVE STAR review, I am proud to know that our team not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly get your car back on the road. We look forward to welcoming you back to Gunn..

September 15, 2021

Alex was great and helped to fix my car quickly. Overall a great experience. Always great place to service your Vehicle. More

by Balatd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 15, 2021 -

Gunn Honda responded

Balatd, thank you for taking the time to leave this super FIVE STAR review, I am proud to know that Alex not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn.

September 15, 2021

Great service. Professional. Prompt update on my vehicle. Kind advisor. Alexis is great. I recommend this dealership. More

by Hannasmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Sep 15, 2021 -

Gunn Honda responded

Hannasmom, thank you for taking the time to leave this super FIVE STAR review, I am proud to know that Alexis not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Honda.

September 12, 2021

Excelente servicio . Todas mis dudas fueron aclaradas en cuanto al problema con mi camioneta. Joe Toepefer aclaro todas mis dudas . El tiempo de ese pera fue excelente . More

by marathon5939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Gunn Honda responded

¡Me has alegrado el día! Me alegra mucho saber que Felicia pudo diagnosticar con precisión su vehículo. Estoy orgulloso de Joe y de nuestro equipo de servicio y transmitiré sus comentarios a su equipo de liderazgo. Gunn es conocido por ir más allá para nuestros clientes y estoy orgulloso de haberle brindado ese nivel de servicio. Esperamos darle la bienvenida nuevamente a Gunn Auto.

September 12, 2021

I really appreciate when I need Service and is fast. I was there 09/10/21 and the process for my CR-V from the moment they take my car and was ready take 45 min tops . Thank you More

by francialoya68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Gunn Honda responded

Thank you for the fabulous FIVE STAR review, I am proud to know our team was able to service your vehicle quickly. We appreciate your business and look forward to welcoming you back to Gunn Auto.

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