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Gunn Honda - Service Center

San Antonio, TX

4.7
2,050 Reviews

2,050 Reviews of Gunn Honda - Service Center

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January 05, 2022

professional concern ,care to be as prompt and thorough is what keeps us coming back More

by Pconley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn! We hope to see you again soon.

January 04, 2022

Best service as usual. I only trust my car for service at Gunn Honda. The staff is very friendly, attentive and efficient. More

by imcruz004@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Feb 03, 2022 -

Gunn Honda responded

Thank you for your continued loyalty to Gunn Honda! So glad you had a great experience.

January 04, 2022

Outstanding service — as usual. Toni Simpson is ALWAYS SUPERB representing Gunn Honda!!! Thank you very much. More

by Gregcass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson. 5 Stars
Feb 03, 2022 -

Gunn Honda responded

Thank you! We’re glad Toni could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

January 01, 2022

Easy to schedule a date for service. Service folks advised what needed to be done and an estimated cost. When scheduled service was completed, the service tech observed a couple of minor things that n More

by theoldranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza he needs 5stars
Feb 03, 2022 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

January 01, 2022

Very satisfied with the service and guidance from Adam. He made the experience and time spent valuable. More

by J & D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
Feb 03, 2022 -

Gunn Honda responded

Thank you! We’re glad Adam could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

December 30, 2021

Service was great and the technician was courteous and let me know everything about the car. More

by dmtrevino58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Charnichart
Feb 03, 2022 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

December 26, 2021

Purchased my Accord Coupe, brand new from the showroom floor in 2012. After purchasing, I remember going for my first service appointment, it was a terrible experience, benefit of the doubt, I went again More

by Danskogirl66@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
(Last office, in express oil change department) I'm sure the name's on my receipt.
Feb 03, 2022 -

Gunn Honda responded

Hi, we are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Thanks for letting us know about your experiences. We apologize and have passed along your comment to our service team. If there is anything we can do in the meantime, please let us know. We'd love the opportunity to re-earn your trust.

December 22, 2021

Recall of gas tank. Service Manager José was very helpful to schedule it and got it done in a timely way. Showed he cared. thanks. More

by johnd1974
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
José Esparza
Feb 03, 2022 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

December 20, 2021

Toni was helpful and easy to work with as usual. Thank you for all your hard work. More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 03, 2022 -

Gunn Honda responded

Thanks so much! Hope to see you again soon.

December 19, 2021

Very thorough with the inspection of my car when I took it for an oil change. Very friendly staff. More

by canthony001
Recommend Dealer
Yes
Employees Worked With
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Gunn Honda responded

canthony001, thank you for the fabulous FIVE STAR review, I am proud to know our team delivered the excellent customer service we are known for. We appreciate your business and look forward to welcoming you back to Gunn Honda.

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