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Gunn Honda - Service Center

San Antonio, TX

4.7
2,050 Reviews

2,050 Reviews of Gunn Honda - Service Center

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February 06, 2022

Service was great and the wait wasn’t too bad. I really appreciated my service advisor and the way she communicated all the information to me about my visit. More

by CivicGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

February 06, 2022

Used Gunn for service on my Honda Civic, found them to be very honest and reasonably priced, I highly recommended them. More

by ernstsocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

February 06, 2022

My service adviser, Rosa, was outstanding! Rosa kept me My service adviser, Rosa, was outstanding! Rosa kept me informed on status and suggested what the service tech recommended, an alignment, should be More

by pfhale2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Peña
Feb 10, 2022 -

Gunn Honda responded

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Rosa not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Honda.

February 06, 2022

5 stars to Gunn service blue team. Joes recommendations are correct and now no more vibrations, pulsating and smooth running of my CRV. Also, no oil leaks in the axle. More

by Astro Boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparsa and the mechanic.
Feb 10, 2022 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs, we can assist you with, please don't hesitate to call us or stop by. Thank you!

February 03, 2022

Chad is a big asset for Gunn HondaDealer in SN Antonia, Chad is a big asset for Gunn Honda Dealer in SN Antonia, He was very nice pro👌 More

by rnst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 03, 2022 -

Gunn Honda responded

Thank you, rnst! We’re glad Chad could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

February 03, 2022

I always get outstanding service from everyone in the Gunn Honda Service Department. Special congratulations and appreciation to my long-time Service Manager, Joe Esparza! He always gives me excellent se More

by Mark Liberatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Feb 03, 2022 -

Gunn Honda responded

Thank you, Mark! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

February 01, 2022

Meet expectations most of the time. However they shouldn’t push services that are not necessary. More

by Let’s go Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Gunn Honda responded

Thank you for visiting Gunn Honda. However, we are sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward.

January 30, 2022

Got a new battery. Service was friendly, professional, and fast, Price was great! Beat all other stores prices I checked. And I very much appreciated the veterans discount! More

by GTALLTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Gunn Honda responded

We are so glad to hear that! Thank you for choosing Gunn.

January 30, 2022

Always great service! I purchased my last Honda from Gunn and will do so again in the future. More

by Kaeggerss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 02, 2022 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

January 28, 2022

Very satisfied with the work preformed on my vehicle. It was quick and easy to get my oil changed. More

by Ed.meurer778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 02, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

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