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Gunn Honda - Service Center

San Antonio, TX

4.8
2,041 Reviews

2,041 Reviews of Gunn Honda - Service Center

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August 12, 2022

The service advisor was very attentive and proved Excellent customer service. She answered all my questions and even provided me with a tutorial of some the vehicle’s features More

by Jmorin15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

August 10, 2022

Great reliable and dependable service at a very competitive value. That alone with friendlly and fast service! More

by robert4217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

August 09, 2022

I always get the service I have come to expect and I am taken good care of. More

by mike.leggett77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 09, 2022 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

August 07, 2022

Chad was professional and very thorough. They are extremely busy, but very efficient and courteous. Service dept. was truthful about what my vehicle needed and that was much appreciated! Gre More

by 13FRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 09, 2022 -

Gunn Honda responded

Thank you! We’re glad Chad could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 06, 2022

Great service, always meets and exceeds expectation. Chanti Vong was very helpful, courteous and professional. We just went in to get the car inspected, and she had us in and out in no time. More

by garsanneill
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Aug 09, 2022 -

Gunn Honda responded

Thank you! We’re glad Chanti could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 04, 2022

Great service at Gunn honda. Service advisor was very helpful and explain everything in detail More

by George
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

August 04, 2022

I prefer to see Joe Esparza because he is thorough and gives advice as to the services you need. If you cannot afford the full impact, he advises which services are most urgent. The reputation he has bui More

by Oldviejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza
Aug 09, 2022 -

Gunn Honda responded

Thank you! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 02, 2022

Bought our CRV from here three years ago. Great experience then as now, in a critical need. Live 1.5hrs away and didn’t want to drive home like that late in the day. Express was just that. Tw More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know; Express guy, 4p
Aug 05, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

July 30, 2022

Very helpful and willing to go the extra mile to help. Very satisfied with the services. More

by Cmernst1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Aug 01, 2022 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

July 30, 2022

Service writer (Joseph Esparza) was outstanding in providing great care and customer service in keeping me updated throughout the entire time my civic was being repaired. More

by Ngarcia5988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 30, 2022 -

Ngarcia5988 responded

Have been to several Honda dealerships in my area and none came close to the great customer service at Gunn Honda. I will definitely be returning to Gunn Honda for all my vehicle service needs. Thank you Gunn Honda for the great customer care and professionalism Joe Esparaza provided during my first visit to this dealership.

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