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Gunn Honda - Service Center

San Antonio, TX

4.8
2,041 Reviews

2,041 Reviews of Gunn Honda - Service Center

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September 18, 2022

I have purchased two vehicle form Gunn. The service was outstanding, explained everything thing on the work that was done. Also other recommended service and the condition of tires. Rosa pr More

by tktaylor84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

September 12, 2022

I dropped my car off the day before my appt and they started it and finished much earlier than expected. Great customer service! More

by Mickeys3569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
Sep 16, 2022 -

Gunn Honda responded

Thanks so much for sharing your experience with us, Mickeys. We hope to see you again soon.

September 11, 2022

Adrian Ortega was really respectful by pulling me aside to talk about my vehicle. He was very polite and not pushy about getting my services done all on the same day. Purchased all my vehicles at Gunn Hond More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
Sep 16, 2022 -

Gunn Honda responded

Thank you, Sheila! We’re glad Adrian could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 09, 2022

Bought 2016 Accord there and have used their service dept exclusively. Easy to make an appointment. Service writer Joe was courteous and efficient. More

by thoefel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Salazar
Sep 16, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

September 03, 2022

Joe Esparza has been most helpful and knowledgeable in tracing the gremlins that haunt the Passport's infotainment system. This was the second time I've had to bring it in for approximately that same prob More

by counsel-warming-0l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Sep 08, 2022 -

Gunn Honda responded

Thank you! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

September 02, 2022

I’ve always enjoyed their customer service . It’s what make me come back to this place for my service of the car. This past Saturday it was really busy, and it took three hours. A bit disappoint More

by Nyomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Worrel
Sep 08, 2022 -

Gunn Honda responded

Nyomi, we apologize for the extended wait time you experienced on your recent Gunn Honda visit. We do everything possible to estimate the amount of time it will take to complete your service, sometimes an unforeseen problem can arise with the vehicle scheduled before yours, which results in a longer wait time than anticipated. We do appreciate you leaving us a FOUR STAR review and look forward to welcoming you back.

August 28, 2022

Adrian Ortega is knowledgeable, professional and friendly service representative. I’m a very satisfied customer. Thank you. More

by lalalee28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Gunn Honda responded

Thank you! We’re glad Adrian could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

August 27, 2022

Have taken my Honda…last car and current car…to this dealer for years. Always feel I am getting a fair deal and honesty. Alexis was my rep yesterday. So nice and helpful! Don’t go anywhere else! More

by leanne.smith1720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis….5 stara for sure!!!
Aug 29, 2022 -

Gunn Honda responded

Leanne, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

August 26, 2022

I received excellent voice and text information along the way so I knew the status and cost estimates for the repair on my car. It was completed on time and on price target. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Aug 29, 2022 -

Gunn Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Honda.

August 26, 2022

Service from Joe Esparza and the techs was excellent! They keep at the repair till completed. More

by Creatingvalue3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Aug 29, 2022 -

Gunn Honda responded

Thank you! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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