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Gunn Honda - Service Center

San Antonio, TX

4.8
2,041 Reviews

2,041 Reviews of Gunn Honda - Service Center

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December 06, 2022

This is the only dealer we use to service our Honda. The service department has always been fair and consistent. Five stars! More

by noprndlhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

December 05, 2022

Chanti kept in touch and did a very good job on explaining the repair that I need it. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Dec 19, 2022 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

December 05, 2022

Gunn Honda provides exceptional service to all of its customers. This is my third visit to the dealer this year. From their Service department you will receive quick and courteous help from their staff More

by Hondaditty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
Dec 19, 2022 -

Gunn Honda responded

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Honda.

November 28, 2022

Gunn Honda has the best service department. . They truly care about their customers. I was impressed with the professionalism of Rosa Alvarado. I'm definitely coming back. I've bought many cars More

by Dbubla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HERNAN CARDENAS
Dec 19, 2022 -

Gunn Honda responded

Thanks so much for sharing your experience with us, Dbubla. We hope to see you again soon.

November 27, 2022

Good service and comfortable waiting area. Explain work that needs to be done and keep you informed. More

by josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 19, 2022 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

November 25, 2022

I had oil change, tire rotation and state inspection done here. Wait time was much long which I understand and was expecting it. But, the worst part is the car wasnt cleaned and also tire pressure wasnt chec More

by Kumaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Dec 19, 2022 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. Would you mind sending us a direct message on Facebook with your contact info so that we can reach out to you and learn more about your experience? We'd love the opportunity to understand how we can better serve you moving forward.

November 22, 2022

Joe Esparza was amazing as always. My family and I use him every time our Hondas need maintenance and every time he gives world class service. Five stars! More

by Steven S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Dec 07, 2022 -

Gunn Honda responded

Thank you, Steven! We’re glad Joe Esparza could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

November 18, 2022

Service was good, I enjoy taking my car to Gunn Honda for service, so I can keep my car for many years. More

by tomlee0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baggerman
Nov 21, 2022 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

November 15, 2022

Excellent service, great staff, ready on time as promised. I will definitely be back to Gunn More

by tbrivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Nov 15, 2022 -

Gunn Honda responded

You absolutely made my day!! Thank you for your FIVE STAR review! I am thrilled to know that our team delivered the excellent service we strive to provide each customer. We look forward to welcoming you back to Gunn. Drive safe out there!

November 11, 2022

I took my 2016 Honda Accord for routine maintenance and the service was excellent. My service advisor, Rosa, was very professional and informative. More

by Melu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Gunn Honda responded

Thank you, Melu! We’re glad Rosa could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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