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Gunn Honda - Service Center

San Antonio, TX

4.8
2,041 Reviews

2,041 Reviews of Gunn Honda - Service Center

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April 04, 2023

I always have the excellent experiences. Toni is very good at explaining what I need to get service. More

by anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni (service)
Apr 04, 2023 -

Gunn Honda responded

Thank you, Anna! We’re glad Toni could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 03, 2023

Excellent treatment courteous and efficient. The service lasted only 30-40 min and the waiting area is nice with coffe and vending machine More

by lopezt
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 03, 2023 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

March 31, 2023

Transmission locked up. Gunn took care of inspection and coordinating with honda in fast efficient method. Only delay was waiting for transport of replacement, trans. Servic More

by Bill
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanti was prominent contact
Apr 03, 2023 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

March 29, 2023

My 2006 Honda Accord hybrid’s went bad before a year had passed. It was purchased from Gunn Honda parts department and installed by me. The battery went dead in a Costco parking lot and required AAA to jump More

by Lucky dog
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
Apr 03, 2023 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

March 28, 2023

Had oil changed , they did maintenance and and let me know when the work was finished. Thanks More

by drpal47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 29, 2023 -

Gunn Honda responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

March 28, 2023

Sales and service has been really good, up until this last visit. Price for service was outrageous as was the time it took. More

by Kwaakatsina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arien
Apr 03, 2023 -

Gunn Honda responded

Hi Kwaakatsina, we apologize for the inconvenience. Please know that we will be addressing this review with the team so they can learn from it and better serve you moving forward. Thank you.

March 25, 2023

The Service Manager listened to my explanation of the problems with my car. She was considerate of my budget and prioritized the repair work needed. She ordered parts and got the work done in a timely ma More

by Linda G
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong, Red Team Service Manager
Mar 28, 2023 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 24, 2023

Fast, efficient and friendly service. A no hassle experience in a clean environment. Thank you More

by MarkH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 16, 2023

I appreciate the consistent professionalism shown by Gunn Honda’s service department for my Honda vehicles More

by Josh S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

March 09, 2023

Rosa did an excellent job when explaining what needed to be done to my vehicle upon arrival and she showed me my receipt and pointed out what the mechanics did to my car. Overall everyone involved were very More

by Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Gunn Honda responded

Thanks for letting us know, Dragon. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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