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2,041 Reviews of Gunn Honda - Service Center
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April 19, 2023
Unfortunately, we did not have good experience with either the service or the sales departments. Service department folks were very dishonest with their opinion about a 10-year-old van and made us spen either the service or the sales departments. Service department folks were very dishonest with their opinion about a 10-year-old van and made us spend a lot of money on the van repairs only to realize that that there are many additional things wrong with the van in just two months. Subsequently we decided to trade/sell the van, but the appraisal from the sales dept. was extremely low (we got more than 3 times the amount from CarMax on the same day). More
by Jay
Employees Worked With
Jose, Steven -sales Tony-service
April 15, 2023
I was satisfied with the efficiency and timely manner the auto crew’s work. I was going out of town and needed to leave by a certain time. The Debbie downer is there are no coupons being offered to longtime auto crew’s work. I was going out of town and needed to leave by a certain time. The Debbie downer is there are no coupons being offered to longtime Honda owners at Gunn. More
by Sara
Employees Worked With
Teyrra
April 12, 2023
Although I drive past a Honda dealership 2 miles from my home to go 17 miles to Gunn Honda, the trip is worth it to me. Since I purchased my Odyssey in 2018 I have always used Gunn Honda because they do ex home to go 17 miles to Gunn Honda, the trip is worth it to me. Since I purchased my Odyssey in 2018 I have always used Gunn Honda because they do excellent work and they provide great amenities if you choose to wait for your vehicle, or you can choose to be taken to work or home. Although this last service took a little longer than expected due to updating maps on the vehicle, it was well worth the wait. Gunn Honda also provides 10% discount to military and retired military for the service of my vehicle. More
by Dave
Employees Worked With
Adam
April 11, 2023
I had no problem with taking my vehicle to Bon Honda and dropping it off Robert kept in touch with me until I picked it up. Excellent customer service.. dropping it off Robert kept in touch with me until I picked it up. Excellent customer service.. More
by Bobby
Employees Worked With
Robert
April 11, 2023
My service writer took very good care of me helping me understand the importance of maintenance. understand the importance of maintenance. More
by tankboy87
Employees Worked With
April 11, 2023
The parts and service team provided me with great customer service when they helped me and my daughter get on the road after the valet at my hotel lost my key fob. They recognized my difficult situat customer service when they helped me and my daughter get on the road after the valet at my hotel lost my key fob. They recognized my difficult situation and allowed me to buy the key that was reserved for another customer. We came up with a game plan to have the car towed to Gunn Honda and the service team programmed the new key to my car. After a 10-hour ordeal I was on my way back to Houston. Thanks everyone at Gunn Honda! More
by Jen M
Employees Worked With
Bryson, Robert
April 05, 2023
Outstanding customer service and outstanding maintenance by factory trained technicians. It’s the only place that I take my wife’s van. by factory trained technicians. It’s the only place that I take my wife’s van. More
by RememberGoliad
Employees Worked With
April 05, 2023
The customer service is outstanding also the service is exoskeleton in detail and Abby service that may be required. There's never any pressure. The prices are reasonable. exoskeleton in detail and Abby service that may be required. There's never any pressure. The prices are reasonable. More
by RLO
Employees Worked With
Toni Simpson 5 STARs
