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Gunn Honda - Service Center

San Antonio, TX

4.8
2,040 Reviews

2,040 Reviews of Gunn Honda - Service Center

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September 19, 2023

Great service! Kept us informed while we waited. The replacement looks great and we appreciate your help. Thank you Blue Team More

by jmstjohn311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

August 02, 2023

I really appreciate the way the service staff takes good care of me when I have an appointment. Rosa is the best she never tries to pressure me to purchase things I don’t want. I would recommend Gunn Honda More

by Raysunday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 21, 2023

Very good service! The person who assisted me was excellent professional! Thank you so much! More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 21, 2023

Helpful staff, I love the option to drop off the car the night before and then they call me the next day when it’s ready. The option to text the person is great, much easier than leaving a message and waiti More

by mackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Da’shun
Jul 25, 2023 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

July 13, 2023

Fast reliable service. Joe was courteous and professional. The waiting area was clean and comfortable. Good experience. More

by Wrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 13, 2023 -

Gunn Honda responded

Thank you for choosing Gunn!

July 01, 2023

Best ever! Joe Esparza is the best Service Manager in my experience and the shop gives outstanding customer service every time. More

by OBmmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 05, 2023 -

Gunn Honda responded

We are thrilled to hear about Joe helping you! Thank you for choosing Gunn! So glad you had a great experience.

July 01, 2023

My advisor was Rosa Alvardo. She was very helpful and accommodating. This was my first appointment at Gunn Honda and I will continue to make my appointments there More

by Rachel niber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 01, 2023

Knowledgeable, Friendly, professional from porters to service attendants, organized, clean, ready to help as soon as you pull in More

by Laura Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Gunn Honda responded

Thank you for your 5-star review!

June 30, 2023

Took a while to get help but svc was good Wasn’t told what was going to be done til I pd. Had told rep to let me know before work was done. He was very courteous. More

by gsilva_stgregory
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 05, 2023 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 27, 2023

Always professional, reliable, and efficient. Customer service is great! I like the text notifications I receive updating me on the status of my vehicle More

by rosalinda.glover
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 05, 2023 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

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