Gunn Honda - Service Center

maintenance service Both reps I dealt with(Jorge and Mike) were outstanding and helpful and understood my needs and delivered. Also had made the appointment online and t Both reps I dealt with(Jorge and Mike) were outstanding and helpful and understood my needs and delivered. Also had made the appointment online and that went smoothly too. More

Service I have been going to Gunn Honda since my first car purchase in 1992 when Gunn Honda was on Bandera Rd and Loop 410. The sales force and service depart I have been going to Gunn Honda since my first car purchase in 1992 when Gunn Honda was on Bandera Rd and Loop 410. The sales force and service departments are the best! Need I say more ? More

Been truly pleased with the level of service on every visit Brought my vehicle in for an oil change, tire rotation, wiper blade inserts and state inspection. The service advisor explained that the wiper inserts Brought my vehicle in for an oil change, tire rotation, wiper blade inserts and state inspection. The service advisor explained that the wiper inserts may need a new assembly as after market products may have been used when Safelite replaced my previous ones. Anyhow, I got new ones from Gunn Honda on this visit. Also I was asked if I had my timing belt replaced yet on my Honda Pilot which has 153,000 miles on it. Actually I bought my Pilot from Gunn Honda and all service and recalls have been done by Gunn Honda, so I was a little surprised when you all did not have a record of it. But it is a 2004 Pilot and I can understand it is probably difficult to save a history on every vehicle you service over so many years. Anyhow it was nice that he asked. This makes my 3rd Honda from Gunn, and we have owned an Altima and Maxima from Gunn Group as well. We have been blessed to have great mechanics at Gunn Honda. More

Fantastic service When my battery died and I arrived without an appointment, Dennis immediately confirmed that the problem was the battery, replaced it and upgraded the When my battery died and I arrived without an appointment, Dennis immediately confirmed that the problem was the battery, replaced it and upgraded the software for the battery. Fantastic service. More

Spur of the moment Appointment I called to get a new wheel for my car and was accepted right away. Phillips team is great. Rosa did a wonderful job making sure I was in and out quic I called to get a new wheel for my car and was accepted right away. Phillips team is great. Rosa did a wonderful job making sure I was in and out quickly... More

Service Experience This time someone was at my window right away. It really makes a difference to the overall experience you take away from the dealership. Thanks to all This time someone was at my window right away. It really makes a difference to the overall experience you take away from the dealership. Thanks to all for a job well done... and I will continue to return for all my Honda's service work. More

Great service My Fit has almost 100,000 miles, so when I took it in for an A-12 service I had other work done, too. I was updated when the technician found an addit My Fit has almost 100,000 miles, so when I took it in for an A-12 service I had other work done, too. I was updated when the technician found an additional problem. I was glad to have a loaner car for the two days they needed to complete the work on my vehicle. Everything was done efficiently & professionally. More

Outstanding service on a set of difficult problems I took in my 2012 Honda Pilot when it displayed numerous indications of malfunctions (ABS not working, check engine light on, and VTM4 light on. The t I took in my 2012 Honda Pilot when it displayed numerous indications of malfunctions (ABS not working, check engine light on, and VTM4 light on. The technicians did numerous tests to isolate the cause of these problems. They then did needed repairs, including replacing the vehicle's computer. Since they repaired the vehicle I drove it from San Antonio to Albuquerque and back and no warning lights appeared. Clearly, the technicians diagnosed the problems with the Pilot and solved them. Great work! More

Express Service I just took my car in for scheduled oil & filter change. No appointment needed and done in less than an hour. They do not try to sell you any servic I just took my car in for scheduled oil & filter change. No appointment needed and done in less than an hour. They do not try to sell you any service that's not necessary and still provide excellent service 3 years after the sale! More

Excellent Service Rosa was extremely professional. She advised me of the things I needed to do and informed of the time wait. The time wait was going to be long but s Rosa was extremely professional. She advised me of the things I needed to do and informed of the time wait. The time wait was going to be long but she informed me they had a driver who could take me to the mall :) or home, while I waited, of course I chose the mall. The driver also picked me up and brought me back to Gunn Honda. My experience at Gunn as always been great!!! More