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Gunn Honda - Service Center

San Antonio, TX

4.8
2,004 Reviews

2,004 Reviews of Gunn Honda - Service Center

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October 12, 2024

Toni Simpson was great! He always does a good job, excellent service.. As long as he’s here , he’s my guy! More

by aleeretiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Oct 15, 2024 -

Gunn Honda responded

Thank you so much for your wonderful review! We're thrilled to hear that Toni continues to provide you with excellent service. We'll be sure to share your kind words with him, and we're glad to know he’s earned your trust. We look forward to serving you again soon!

October 11, 2024

My car’s service was fast and accurate. They kept in touch with me regarding needed services. More

by sdlr297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
Oct 15, 2024 -

Gunn Honda responded

Thank you for your review! We're glad to hear that your service was fast and accurate, and that our team kept you updated throughout the process. We appreciate your feedback and look forward to assisting you again!

October 08, 2024

It was Great service and completed in timely manner. Rosa was very communicative via text messages. More

by jdoraz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear that you had a great service experience and that everything was completed in a timely manner. It's wonderful to know that Rosa kept you updated through text messages. We look forward to serving you again in the future!

October 01, 2024

It was respectful and quick service. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Gunn Honda responded

Thank you for sharing your experience! We're glad to hear that you received respectful and quick service. It's important to us that our customers feel confident in our professionalism, and we're happy we could provide honest service without pressuring unnecessary repairs. We appreciate your trust!

September 28, 2024

Today I had my B1 service completed on my 2023 Honda Accord Sport Hybrid. Toni Simpson was very kind, knowledgeable and truly showed what service was at Gunn Honda. He folliwed up to see that service wa More

by Dbubla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Sep 30, 2024 -

Gunn Honda responded

Thank you for sharing your experience! We’re delighted to hear that Toni Simpson provided you with kind and knowledgeable service. It's great to know he followed up to ensure everything was done accurately. We truly appreciate your feedback and look forward to serving you again in the future!

September 28, 2024

Just needed an oil change and was done less then an hour. But price was a bit high. Adrian tried to find me a coupon but none available More

by Raquel Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ortega
Sep 30, 2024 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

September 25, 2024

Great speedy service. The staff was knowledgeable and Customer friendly. I will definitely be back for my next service. More

by sonia_donny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Gunn Honda responded

Thank you for the wonderful review! We're delighted to hear that you received speedy service and found our staff both knowledgeable and friendly. We appreciate your trust in us and look forward to welcoming you back for your next service visit!

September 22, 2024

Very pleased with the customer service I received from Mason Gonzales. He went above and beyond to assist me during my service on 17 Sep 2024. This is why I come to Gunn Honda. More

by Dbubla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MASON GONZALES
Sep 23, 2024 -

Gunn Honda responded

Thank you for your great feedback! We're thrilled to hear that Mason went above and beyond to assist you during your recent visit. Providing exceptional customer service is our priority, and it’s wonderful to know that this keeps you coming back to Gunn Honda. We appreciate your loyalty and look forward to serving you again!

September 14, 2024

Easy scheduling, simple drop off, prompt status, and comfortable waiting area were all appreciated. Thanks. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Lee Vong
Sep 16, 2024 -

Gunn Honda responded

Thank you for your thoughtful review! We're delighted that the scheduling process, drop-off, and timely updates met your expectations. We're also glad you found our waiting area comfortable. It’s great to know you had a smooth experience, and we appreciate your trust in Gunn Honda!

September 12, 2024

Rosa has been very helpful and attentive to making sure my experience with Gunn Honda is to my liking. I very much enjoy her. Thanks More

by Harold McDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Gunn Honda responded

Thank you for sharing your experience! We’re delighted to hear that Rosa provided you with attentive and helpful service, ensuring your time with Gunn Honda was enjoyable. Your satisfaction is our priority, and we’re grateful for your kind words. We appreciate your business!