Back

Gunn Honda - Service Center

San Antonio, TX

4.8
2,084 Reviews

2,084 Reviews of Gunn Honda - Service Center

Sort by
March 26, 2025

Excellent service by Joe Esparza. He is very customer oriented and provides honest advice on car service. More

by VJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Mar 26, 2025 -

Gunn Honda responded

Thank you for your great review! We're thrilled to hear that Joe Esparza provided excellent service and honest advice. His customer-oriented approach is something we deeply value, and we're glad he was able to meet your needs. We truly appreciate your trust in us!

March 16, 2025

Parts were ordered promptly and installed properly. Service advisor recommended services but never pressured us to complete them. More

by Aztlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanthi Vong
Mar 26, 2025 -

Gunn Honda responded

Thank you for your feedback! We're happy to hear that the parts were ordered and installed promptly, and that our service advisor provided helpful recommendations without any pressure. We aim to create a transparent and stress-free experience, and we appreciate your trust in us!

March 14, 2025

I received excellent service diagnosing the problems and care and attention to fixing several problems. Joe Esparza and his Blue team were courteous and very helpful during the repairs which took sever More

by barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Mar 26, 2025 -

Gunn Honda responded

Thank you for your thoughtful review! We’re so glad to hear that Joe Esparza and the Blue team provided excellent service and took great care in diagnosing and fixing the issues. It’s wonderful to know that the process was smooth and you were well-informed throughout. We appreciate your trust and patience, and we're here for any future needs!

March 13, 2025

Excellent service from Alexis Always care to make sure try his best in customer service with my concerns about my car, This time I asked a little more details on my car, he offer me to chk on my next s More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 26, 2025 -

Gunn Honda responded

Thank you for your kind words! We're thrilled to hear that Alexis provided excellent service and went above and beyond to address your concerns. His professionalism, attention to detail, and care for your needs truly make a difference. We’ll be sure to pass along your thanks to him, and we look forward to serving you again on your next visit!

March 12, 2025

Mason Gonzales was my representative and was professional and patient. He explained everything. I would trust him with my car More

by Sharon.navarro25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Gonzales
Mar 26, 2025 -

Gunn Honda responded

Thank you for your feedback! We're so glad to hear that Mason Gonzales provided professional and patient service while thoroughly explaining everything. Your trust in him means a lot, and we’re proud to have him on our team. We look forward to serving you again in the future!

March 09, 2025

I appreciate Mason’s knowledge and patience in providing education of my car’s issues. I felt more at ease and trusting of the work that was done. Trust of a company is key for me when I spending so much m More

by Rojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Gonzales
Mar 26, 2025 -

Gunn Honda responded

Thank you for your thoughtful review! We're so glad to hear that Mason's knowledge and patience helped you feel at ease and confident in the work being done. We understand how important trust is when making such an investment, and we're proud that Mason helped ensure that for you. We truly appreciate your support and look forward to continuing to serve you!

March 08, 2025

Clean and well cared for. Lots of seating in waiting room. Nice amenities. Competent mechanics. More

by Lulopez2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Mar 26, 2025 -

Gunn Honda responded

Thank you for your positive feedback! We’re so glad to hear you enjoyed our clean, well-maintained facility and comfortable waiting area. Our team strives to provide top-notch service, and it’s great to know that our mechanics met your expectations. We appreciate your trust in us!

March 08, 2025

Joe Esparza is the BEST! Always knowledgeable, fair, and really takes the time to explain issues and options. I will delay a service if he isn’t available—I never deal with a More

by RA815724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Mar 26, 2025 -

Gunn Honda responded

Thank you for your wonderful review! We’re so glad to hear that Joe Esparza has provided you with consistently excellent service. His knowledge, fairness, and dedication to explaining everything are qualities we deeply value. We truly appreciate your loyalty, and we’ll make sure Joe continues to take great care of you!

March 01, 2025

When I arrived, Toni was ready for me and knew why I had taken my van to the dealership. I was called back to inform me of progress in my car More

by Revdiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
Mar 26, 2025 -

Gunn Honda responded

Thank you for your feedback! We’re so glad to hear that Toni was prepared and attentive to your needs from the moment you arrived. Keeping you informed throughout the process is something we take pride in. We appreciate your trust and look forward to serving you again!

March 01, 2025

Rosa is fantastic. Took care of my issues with great courtesy and professionalism. I will only deal with her when I have car problems. She answered all my questions More

by Edwin matias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Gunn Honda responded

Thank you for your kind words! We're so glad to hear that Rosa provided excellent service with courtesy and professionalism. It's great to know she was able to clearly explain the issues and solutions with your car. We truly appreciate your loyalty and will be sure to pass along your thanks to Rosa!