2,060 Reviews of Gunn Honda - Service Center
outstanding customer care The service tech listened to what I said concerning how my vehicle problem occurred. The customer care leaves a long standing impact and creates trust The service tech listened to what I said concerning how my vehicle problem occurred. The customer care leaves a long standing impact and creates trust. I really appreciated that my problem was resolved within the time standards estimated. More
CONSISTENTLY SATISFYING! Monica was great! She was professional and personable to needs and concerns. Since my vehicle needed warranty covered repairs, she handled everything. Monica was great! She was professional and personable to needs and concerns. Since my vehicle needed warranty covered repairs, she handled everything. Got me a vehicle so I didn't miss my important appointments. I even got a call when it seemed that the work would require more technical time to get everything absolutely right. What else could a 16 year Gunn customer ask for? A consistent Great Gunn Team! And this dealership has always delivered for me. More
Maintenance Service Took my 2013 Honda ACCORD for oil and filter change. Mr ed Vaillancourt was the service person and did an excellent job. Informative, helpful, court Took my 2013 Honda ACCORD for oil and filter change. Mr ed Vaillancourt was the service person and did an excellent job. Informative, helpful, courteous AND friendly. Was in and out in less than forty five minutes. THANK YOU!! More
Usual great service We brought our car in for some work - Forrest told us when we could expect the work to be finished and called at that time to tell us the car was rea We brought our car in for some work - Forrest told us when we could expect the work to be finished and called at that time to tell us the car was ready. So simple and easy for us! We've always received great service at the Gunn Service Center. More
Outstanding service I have worked with Monica on several visits and she is always professional and helpful. It is a pleasure to bring the car in for service. I have worked with Monica on several visits and she is always professional and helpful. It is a pleasure to bring the car in for service. More
Oil change Mr. Vrba had me in and out in a short time. He recommended, but did not push other services that need to be done in the near future. They also checked Mr. Vrba had me in and out in a short time. He recommended, but did not push other services that need to be done in the near future. They also checked my tire pressure, transmission and brake cylinder levels and my battery. I will use Mr. Vrba again. I bought my car at Gunn via Pete and plan to continue to do business with Gunn. Since 1982 I have had 7 Hondas. My next,probably this year, will be the first time that I have bought a new car from the same dealership. More
Parish (green team) went above and beyond. Parish went above and beyond!!! I was having trouble with my insurance company get my situation resolved. I had a vapor leak and needed to get my gas Parish went above and beyond!!! I was having trouble with my insurance company get my situation resolved. I had a vapor leak and needed to get my gas tank replaced. Parish was patient and worked with me. He also worked with the appraisal rep to speed things along. Excellent service from parish!!!! More
Emission Control Unit Failure Parish Malone and the service team did an excellent job of explaining the issue, repaired the vehicle timely, and provided a loaner vehicle that accom Parish Malone and the service team did an excellent job of explaining the issue, repaired the vehicle timely, and provided a loaner vehicle that accommodated my family of five. I would highly recommend the Gunn Honda service department. More
Top Notch Service Group Our 2002 Honda Odyssey is still a great vehicle and Gunn Honda has performed all the service to this vehicle. We are now reading about 140,000 miles a Our 2002 Honda Odyssey is still a great vehicle and Gunn Honda has performed all the service to this vehicle. We are now reading about 140,000 miles and it still runs great. It recently received top to bottom service from the Gold team managed by Forrest Smith and we could not have been happier with the overall experience. Absolutely no surprises with expenses, exactly as they had quoted and completion date on time as promised.. Great company made better by great staff!!! More
Intergrity I was very impressed that I was able to deal with two different employees among the service staff and still have the expected individual attention and I was very impressed that I was able to deal with two different employees among the service staff and still have the expected individual attention and customer service I have received from this dealership for over 15 years. I have pending work that will be done in the coming days and expect a similar outcome. Even though the work is covered under Honda's powertrain warranty and my Extended Warranty, I am still getting the attention and respect as a customer that I have had for over a decade. That is what will keep me with GUNN! More