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Gunn Honda - Service Center

San Antonio, TX

4.7
2,060 Reviews

2,060 Reviews of Gunn Honda - Service Center

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April 22, 2016

Best Service Ever - Thank You Denise and Gunn! From making the call for an appointment to looking in the rear view mirror when leaving Gunn, the service experience was outstanding with Denise at th More

by D. Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2016

Express Service experience. The service writer kept informed of the progress on my Express Service throughout the process. He also helped me to minimize my cost by explaining it More

by carguy124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vrba
April 22, 2016

Quick and excellent service experience! I arrived at my scheduled time and was immediately greeted by a service representative. He quickly diagnosed my need and spent a few minutes explains More

by Drdick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2016

Fantastic Express Service I own a 2010 Honda Odyssey. I bought it new from Gunn Honda. In fact, this is the second Odyssey, I have purchased for Gunn Honda. They are the only More

by HarryGJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes
April 21, 2016

Excellent Service The time to wait for service was less than 5 minutes. The advisor gave me an estimate for the service that was correct. The entire time from start to More

by civicguy2010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2016

Great Service Denise and everyone else were very helpful and attentive. My accord was serviced quickly and with no delays. The waiting room was very nice. I'll r More

by Marc P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2016

Excellent Express SWervice Edward Vaillanco handled the service on my wife's Honda CRV in an efficient and friendly manner. I was in and out in a short time that allowed me to c More

by MannyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Vaillanco
April 18, 2016

The Insane High Cost of Auto Repair Took in 2008 Civic Hybrid with 68,000 miles due to a/c knocking. Initial estimate of $700 turned in to $4800 with Gunn saying a/c unit was "contaminat More

by firebet5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Penn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Apr 19, 2016 -

Gunn Honda responded

Thank you for your comments. It is never our intention to misinform or guess concerning a vehicle in for service without proper diagnosis. Currently the Service Manager is in contact with you trying to resolve your situation. We value your patronage and commitment to Gunn Honda. If there are any other questions, please feel free to contact me at anytime. Thank you again. Keith Keller Gunn Honda Internet Mgr. 210 680 3371 kkeller@gunnauto.com

April 13, 2016

Unusual noise 2015 Odessey developed a grinding noise at low speed. Took vehicle in and service writer and I took a ride so he could hear/feel the noise and vibrati More

by Honda1519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 12, 2016

AWESOME! After wanting to make an appointment I stopped in the middle of a chat without a confirmation. Later I received a call from Manny who did a follow-up More

by Gmabev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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