Gunn Honda - Service Center

Awesome customer service!!! Michael was great at explaining everything and patient when needed something reexplained. Even provided what I as a nurse like to call the rationale, Michael was great at explaining everything and patient when needed something reexplained. Even provided what I as a nurse like to call the rationale, example: 2 new tires had been placed on back wheels at National Tire. Michael explained having a front wheel drive (also what that meant as I did not know) why the new tires should be on the front wheels. Made complete sense. I have always dreaded bringing cars for maintenace however Gunn Honda has always been a positive experience and Michael definitely added to this!! More

Excellent, fast service The Gunn service department has serviced our two CRV's exclusively for the past nine years. We would never consider anyone else. This week's service The Gunn service department has serviced our two CRV's exclusively for the past nine years. We would never consider anyone else. This week's service was performed in less than the estimated time. The customer waiting area is very comfortable, with great amenities. Keep up the good work! More

Great from start to finish Phillip was great all the way around. Speedy repairs too. Everyone offers to help. Will return for maintenance hopefully and not repairs, preferably f Phillip was great all the way around. Speedy repairs too. Everyone offers to help. Will return for maintenance hopefully and not repairs, preferably for my wallets sake. This is a top of the line service center with a cool shuttle as well. Nice driver too. More

Great service!! Thank you again. Rosa handled my trouble with my Honda car keys in a very professional manner. I was very pleased that my problem was fixed and in a reasonable timely Rosa handled my trouble with my Honda car keys in a very professional manner. I was very pleased that my problem was fixed and in a reasonable timely manner. Thank you Gunn Honda and specially thank you Rosa Rodriguez for a job well done. ~Salomon Reyes More

Great service I have been getting my car serviced at Gunn Honda for the last several years and have been very satisfied with the quality of the service and repairs. I have been getting my car serviced at Gunn Honda for the last several years and have been very satisfied with the quality of the service and repairs.. Thank you Parish and Zoe! More

Great customer service. It's a long drive to gunn Honda for me since I live on the Southside of San Antonio but I still go there because Parish has always helped me and made It's a long drive to gunn Honda for me since I live on the Southside of San Antonio but I still go there because Parish has always helped me and made my experience feel personal. Would recommend gunn Honda and Parish. More

Great Service! I was very happy with the service. I had a headlight replaced on my CR-V and also had them do the inspection. Michael was informative, friendly and I was very happy with the service. I had a headlight replaced on my CR-V and also had them do the inspection. Michael was informative, friendly and very helpful! More

Another positive experience with Phillip I wouldn't take my Hondas to anyone other than Phillip at Gunn. He's always fair and honest. I trust him implicitly. Been doing this since 2007.. I wouldn't take my Hondas to anyone other than Phillip at Gunn. He's always fair and honest. I trust him implicitly. Been doing this since 2007.. More

3 Hondas purchased Convenient and easy online service appt scheduling. Quick drop off and excellent, timely service! Parish helped with efficient drop off and Alexis hel Convenient and easy online service appt scheduling. Quick drop off and excellent, timely service! Parish helped with efficient drop off and Alexis helped with quick check out and scheduling my daughters Civic for an appt too. More

Improvement suggestion. Ask your customers if they are military active or retired for discount consideration, also do you have any coupons. I had both and failed to present Ask your customers if they are military active or retired for discount consideration, also do you have any coupons. I had both and failed to present them at the time. That lack of caring to ask and help the customer has been an issue. That is a customer service management issue and indicates management doesn't care about the relationship with customers as much as making a buck. Service was great otherwise. More