Gunn Honda - Service Center

Excellent Care I went in with the intent of getting all the needed service maintenance done on my vehicle. Once I arrived I was informed of the wait being over three I went in with the intent of getting all the needed service maintenance done on my vehicle. Once I arrived I was informed of the wait being over three hours long. I then asked to just have my vehicle's oil changed and to provide me with a quote of the remaining maintenance required - thinking, I can schedule an appointment later in the month because I didn't want to wait over the quoted wait time by adding additional work. I was lucky enough to have my service attendant be Alexis Mendoza. He insured that the oil change and all the needed maintenance will be done within the four hour wait, and he certainly kept his word! After the maintenance was completed, to my surprise he also offered a great deal for all the services rendered. Even checked if there were recalls on my vehicle, which is something I never thought to ask. He took really good care of my vehicle and I appreciate it. I hope he continues to provide this much care to each customer he assists. He is a terrific asset to your company and deserves to receive recognition. More

Excellent My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiti My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiting area as well. More

Gunn Honda is the place to go. Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only wha Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only what was needed would be considered and done. Nothing extra. At 116k miles, the timing belt was all I really needed now. All else was checked and even though after 116k miles other things could have been done, he had it thoroughly checked and he assured me all was good for now. He did however suggest that next time, I should probably get my spark plugs replaced. He was not pushy and was genuinely sincere. I will be back. Thanks Gunn. More

Replacing our front air bag. My service attendant was Manny Morin. He saw to it that we had a fast and an excellent turn around in having our air bag on the left, rider's side i My service attendant was Manny Morin. He saw to it that we had a fast and an excellent turn around in having our air bag on the left, rider's side installed. We were nervous driving around when we received the noticed to have it replaced. This gave us peace of mind. Thank you. As I was ready to leave, he noticed that our front light bulb was out, so I purchased it at your parts department and he quickly installed it. This was really a great service job. I had never had a college graduate service my car. I know he is the manager, but I see that he will move up in management. Michael Garcia More

Oil change and brakes Me service attendant was Garland, he was extremely nice and helpful. Got my oil change and tires rotated which was not done the last time I was there Me service attendant was Garland, he was extremely nice and helpful. Got my oil change and tires rotated which was not done the last time I was there. I thought I would need new brake job but he explained to me that it was not necessary and I appreciate the fact that he was honest about it. He explained everything that was done to my car and about the air bag that needs to be replaced and he would contact me when the part comes in. I will definitely ask for him next time I go in for service, he is the most friendly service attendant I have met there at Gunn Honda and I have been there several times. Thank you, Garland More

Excellent from start to finish Was impressed that Gunn arranged a ride for me even though I missed the shuttle by a few minutes. The service itself was done quickly in the time t Was impressed that Gunn arranged a ride for me even though I missed the shuttle by a few minutes. The service itself was done quickly in the time that they said it would take. More

Donny, my rep is the best!! Donny is my rep at Gunn Honda. He keeps you informed about the progress of your car's service, if there are any problems-thoroughly discusses the det Donny is my rep at Gunn Honda. He keeps you informed about the progress of your car's service, if there are any problems-thoroughly discusses the details and options. ALWAYS has a smile on his face and is a good listener! Recommend him and the dealership highly! More

Friendly and fast After my side mirror got ruined, I brought my car into Gunn. Manny and his coworkers ordered my parts quick and it was repaired fast. I was back on After my side mirror got ruined, I brought my car into Gunn. Manny and his coworkers ordered my parts quick and it was repaired fast. I was back on the road with my car, very fast. I was very impressed with the service I received. More

Service for air bag replacements Manny provided excellent service obtaining and ordering the installation of the defective airbags (driver and passenger sides). Gunn Honda also provi Manny provided excellent service obtaining and ordering the installation of the defective airbags (driver and passenger sides). Gunn Honda also provided a loaner car while the service was accomplished. More

Awesome customer service!!! Michael was great at explaining everything and patient when needed something reexplained. Even provided what I as a nurse like to call the rationale, Michael was great at explaining everything and patient when needed something reexplained. Even provided what I as a nurse like to call the rationale, example: 2 new tires had been placed on back wheels at National Tire. Michael explained having a front wheel drive (also what that meant as I did not know) why the new tires should be on the front wheels. Made complete sense. I have always dreaded bringing cars for maintenace however Gunn Honda has always been a positive experience and Michael definitely added to this!! More