2,061 Reviews of Gunn Honda - Service Center
Review of recent service Phillip met me promptly when I arrived at the service center. He was polite and surprised me by remembering details about my vehicle from a previous v Phillip met me promptly when I arrived at the service center. He was polite and surprised me by remembering details about my vehicle from a previous visit. In addition to the A 1 service, he explained that the recurring problem I have with the non-factory-installed DVD player is not an issue that Gunn can address. He provided a phone number for the company that installed the system. More
Great service! I recently moved to the area so this was my first experience with Gunn Honda for a routine oil change. Michael Vrba was a pleasure to work with and ke I recently moved to the area so this was my first experience with Gunn Honda for a routine oil change. Michael Vrba was a pleasure to work with and kept me informed on further necessary service. He even went above and beyond to find out how I could connect my phone to show GPS on the screen for my 2015 CRV. I appreciate him taking the time because I certainly couldn't figure it out on my own. I like how everyone's name tag reflects where they originated from. Sandra C More
Review of service. I brought my Accord in to Gunn Honda when the battery gave in to this South Texas heat. Michael Vrba greeted me in a very friendly manner. He checke I brought my Accord in to Gunn Honda when the battery gave in to this South Texas heat. Michael Vrba greeted me in a very friendly manner. He checked my record and told me the battery was still under warranty and would be replaced at no charge. It was also time for an oil change and alignment. Michael directed me to the customer waiting room while the work was being done. After coffee and donuts and watching some TV, my auto was ready. Once again a totally excellent experience.at Gunn Honda. More
Excellent service, Manny! Best I have had in years at Gunn. I was greeted right away in the service department. Manny took my information in a timely manner and called me with his recommendation. He again cal I was greeted right away in the service department. Manny took my information in a timely manner and called me with his recommendation. He again called me promptly when my car was repaired. It was a joy to deal with someone so conscientious. More
excellant Service Thanks to Michael Vrba my service experience was exceptional. He is courteous, knowledgeable, and goes beyond to make sure he gives you all of the in Thanks to Michael Vrba my service experience was exceptional. He is courteous, knowledgeable, and goes beyond to make sure he gives you all of the information regarding the condition of your vehicle. Had the second oil change, tire rotation and first time wheel alignment. Fully covered what all was done and the work done. Thanks Michael for your attention to detail. More
Service center was Grrrreat!!! Thanks again Rosa Rodriguez for getting my civic and me out in a timely manner. Tires rotated, oil chainged and all the A1 service my civic needed. G Thanks again Rosa Rodriguez for getting my civic and me out in a timely manner. Tires rotated, oil chainged and all the A1 service my civic needed. Grrrreat job. See yall next time. More
Outstanding service from Forest Smith/John Reyes Forest was my service manager and John was the service technician. When I arrived I was quoted, and approved, a price of about $370.00 for the routine Forest was my service manager and John was the service technician. When I arrived I was quoted, and approved, a price of about $370.00 for the routine maintenance. When service was complete, the bill was only $175.00. I was a bit surprised. Forest explained that John had noted that the parts to be replaced were actually replaced at the last service visit and didn't need to be replaced at this time. They could have just replaced them, or even just charge me without replacing them, as I had approved the quote. This level of honesty is refreshing. More
First visit I had a 9:45 appointment and my car was taken in and serviced and returned to me in an hour. I appreciate the quick service. I had a 9:45 appointment and my car was taken in and serviced and returned to me in an hour. I appreciate the quick service. More
Great service!! Rosa in Express Service was very professional and knowledgeable. Great experience!!! It is nice to work with someone that is courteous and has the c Rosa in Express Service was very professional and knowledgeable. Great experience!!! It is nice to work with someone that is courteous and has the customer in mind. More
Great Service Gunn Honda always provides the best customer service. They sent reminders in regards to my appointment. When I arrived they acknowledged me within min Gunn Honda always provides the best customer service. They sent reminders in regards to my appointment. When I arrived they acknowledged me within minutes, and provided a time frame for the service needed. More